Ideal Candidate
Passion for technology and for making things work.
Strong problem-solving skills and the ability to learn quickly.
Excellent communication and interpersonal skills.
Ability to work in a dynamic and fast-paced environment.
Leadership and team management skills, with experience coordinating small teams.
Empathy, patience, and a calm are essential qualities.
Punctual and responsible mind-set.
Curious and Enthusiastic about technology and eager to learn.
Fluent in English (C1 level, minimum B2 required), both written and spoken, at an advanced level.
Job Description
We are looking for:
A result-oriented person, adaptable to various situations and tasks, able to identify problems and to apply the best solutions;
Passion for IT and technical challenges;
A minimum of 2 years experience and solid IT background and/or certifications in the field (Microsoft, ITIL, Cisco, etc.);
Good knowledge in networking and PC management;
Solid knowledge of cybersecurity principles, standards, and frameworks (preferably NIS2 and IS
Good understanding and experience in configuring and troubleshooting of server and networking services;
Good knowledge and/or experience with both Windows and Linux server and Virtualization (VMWare/Hyper-V/Proxmox) environments;
Good knowledge and/or experience with Microsoft 365 and Azure administration;
Familiar with hardware/software/networking diagnostic and monitoring tools;
Proven ability to manage and support CRM/ERP solutions (client-server);
Experience managing and maintaining VOIP systems, video walls, surveillance cameras, and videoconferencing equipment.
The responsibilities of the System Administrator include but are not limited to:
Install and configure desktop and server systems including hardware, OS and applications;
Implement and troubleshoot network infrastructures;
Configure, monitor and troubleshot windows / linux server systems;
Hardware and software diagnostics and resolution for servers, desktops, notebooks, networking, video walls, videoconferinces, phones and peripheral equipment;
Address incidents, monitor ticket queue, and coordinate with others in service support team;
Ensure compliance with cybersecurity policies, implementing best practices to safeguard organizational systems;
Actively contribute to projects for achieving NIS2 and/or IScertifications, ensuring adherence to regulatory and standard requirements;
Perform routine system updates, patches, and backups to ensure system reliability and security;
Provide good customer service at all times, striving to exceed client and business expectations;
Manage, monitor, and optimize Microsoft 365 environments, ensuring efficient use of resources and seamless integration across organizational tools;
Manage, support, and troubleshoot video wall systems, fixed telephony (VOIP), video surveillance systems, and videconferencing solutions.
Provide support and maintenance for CRM/ERP client-server solutions;
Correct and complete documentation in all incidents and service requests from the ticketing platform, with accurate description of all the troubleshooting steps followed including resolution.
Lead and coordinate a small team within the IT department;
Collaborate effectively with colleagues and client stakeholders to ensure seamless operations;
Provide exceptional support to the client’s internal users, maintaining high standards of communication and professionalism;
Performs other duties as assigned by the direct manager.
We are offering:
Competitive salary and benefits package.
Opportunity for professional growth and advancement.
Great team with collaborative and supportive work environment.
Access to cutting-edge technologies and resources.
Training and development opportunities to enhance your skills.
If you are a dedicated IT professional with a passion for managing complex systems, optimizing IT infrastructure, and staying at the forefront of emerging technologies, we want to hear from you. Your enthusiasm for technology and willingness to embrace new solutions will make you a perfect fit for our team.
Company Description
We are HQ and we're looking forward to have you in our team of IT specialists!
Our mission is to provide high quality IT services, based on an effective quality-price ratio and to develop customized IT solutions for optimizing our partners’ business processes.
Our multidisciplinary team of technicians and engineers, covering a wide variety of IT qualifications is able to conduct a thorough analysis of present and future circumstances in order to provide efficient IT consulting, infrastructure design, IT infrastructure implementation, IT park management and IT support.
We work with a wide range of equipment manufacturers and software developers to guarantee an expertise independent of a certain brand, and to ensure the most appropriate optimization solutions.
Our portfolio of services includes:
- Analysis, audit, research and project management consultancy;
- IT infrastructure administration, maintenance and management;
- Technical assistance and knowledge and skill transfer;
- Server, workstation, networking and storage solutions;
- Hardware and software security: VPN, firewall, antivirus, anti spam, etc.;
- Backup and redundancy solutions;
- Resource Management Solutions: ERP, CRM, DMS, CMS;
- Professional solutions for electronic messaging and unified communications;
- Virtualization of server and computer nodes;
- High Availability and Disaster Recovery solutions;
- Data center and Server Room organization.



