Candidatul Ideal
Outsourcing Project Manager (Bucharest, on-site), Bucuresti
Descrierea jobului
Role Purpose
The Outsourcing Project Manager is responsible for managing the full lifecycle of outsourcing projects, from the initial analysis phase through operational stabilization. The role acts as a key coordination point between internal teams and external service providers, ensuring service quality standards are met, timelines are respected, and strategic objectives are achieved.
Responsibilities
Project Management & Governance
Requirements
The Outsourcing Project Manager is responsible for managing the full lifecycle of outsourcing projects, from the initial analysis phase through operational stabilization. The role acts as a key coordination point between internal teams and external service providers, ensuring service quality standards are met, timelines are respected, and strategic objectives are achieved.
Responsibilities
Project Management & Governance
- Manage the end-to-end lifecycle of outsourcing projects.
- Develop and implement structured project plans with clearly defined milestones and dependencies.
- Ensure effective project governance, including reporting, steering committees, and escalation management.
- Monitor budgets, risks, timelines, and deliverables.
- Provide regular reporting to stakeholders and management.
- Support RFI/RFP processes, vendor selection, and contract negotiations.
- Define and monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Ensure suppliers meet contractual commitments and performance expectations.
- Manage contract amendments, changes, and potential disputes.
- Map and document processes that will be outsourced.
- Oversee knowledge transfer and training activities.
- Identify and implement continuous improvement initiatives.
- Ensure smooth and controlled transition phases for outsourced services.
- Stakeholder Management & Change Support
- Build strong relationships with internal business departments.
- Act as the main liaison between internal teams, management, and external partners.
- Support organizational change through clear communication and structured coordination
Requirements
- Master’s degree in business, engineering, or a related field.
- Strong expertise in project management, strategic analysis, and procurement processes (RFI/RFP).
- Proficiency in reporting and management tools (ERP systems, Excel, project management software).
- Understanding of governance processes and outsourcing regulations.
- Mandatory: working proficiency in English and French (minimum B2 level).
- 5-10 years of experience in outsourcing project management, vendor management, or a similar role.
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