University degree in Finance, Accounting, Economics, or related field;
Solid experience in a Credit Controller role within a corporate environment;
Previous experience working with external debt collection agencies and/or credit insurance providers;
Good understanding of credit risk management, AR processes, and financial analysis;
Experience in handling customer credit limits, collections, disputes, and overdue receivables;
Advanced SAP user knowledge or experience working in ERP systems;
Advanced Microsoft Excel skills (VLOOKUP, XLOOKUP, Pivot Tables, SUMIF);
English language proficiency – medium to advanced level.

Managing customer credit limits in accordance with internal approval policies and AR procedures;
Reviewing and processing credit limit requests while ensuring compliance with company guidelines and SLAs;
Analyzing the financial standing and creditworthiness of new and existing customers;
Approving or rejecting credit requests based on internal credit policies and risk assessment criteria;
Monitoring outstanding receivables and ensuring timely collection activities;
Preparing periodic AR, credit exposure, overdue balances, and KPI reports;
Collaborating closely with Sales, Accounting, and Shared Service teams to ensure efficient credit management processes;
Working directly with external credit insurance providers and debt collection agencies for credit coverage requests, claims handling, and recovery actions;
Coordinating and following up debt recovery activities with collection partners and ensuring proper escalation when needed;
Managing customer disputes related to payments, credit exposure, and contractual matters;
Reviewing credit reports and financial risk indicators for assigned customer portfolios;
Supporting the implementation and continuous improvement of credit control policies and procedures;
Identifying process improvement opportunities to increase efficiency and reporting accuracy;
Ensuring accurate and timely processing of credit control activities within SAP;
Maintaining a high level of accuracy, compliance, and professionalism in all financial operations;
Supporting management with ad-hoc reporting, analysis, and operational requests.

PR025655