Ideal Candidate
At ENGIE, we believe that people are at the heart of the energy transition. Supporting our teams with the right tools and knowledge is essential to delivering on that mission. As our SuccessFactors Learning Expert, you help make that possible every day.
You join the SEZAME program, ENGIE's global SAP SuccessFactors initiative, and take ownership of the Learning Management System within our GBS IT team. You are the bridge between technology and people, ensuring our LMS runs smoothly, evolves continuously, and truly serves the business.
You join the SEZAME program, ENGIE's global SAP SuccessFactors initiative, and take ownership of the Learning Management System within our GBS IT team. You are the bridge between technology and people, ensuring our LMS runs smoothly, evolves continuously, and truly serves the business.
Job Description
What You'll Do
- Act as the functional and technical reference for the SuccessFactors LMS, ensuring process consistency and data integrity across the platform.
- Monitor EC-LMS interfaces using KPIs, participate in incident resolution, and drive actions to reduce recurring support requests.
- Supervise L3 teams in ticket management, verify provider solutions, and ensure SLA deadlines are met.
- Lead enhancement projects across SAP and RUN releases, from requirements scoping and impact analysis through to deployment and optimization.
- Support the Group HR Department in defining and evolving the LMS roadmap, contributing your own proposals and expertise.
- Maintain and enrich functional and technical documentation, including Quickstarters, learning packs, and workbooks, to improve the user experience.
- Facilitate training workshops, design authority sessions, and stakeholder committees to drive adoption and alignment.
What You Bring
- 5 to 7 years of hands-on experience with SAP SuccessFactors LMS, with advanced functional and technical knowledge.
- Strong background in HRIS and learning module configuration, administration, and continuous improvement.
- Proven ability to manage incidents, coordinate with integrators, and challenge proposed solutions with confidence.
- Experience working across IT and HR teams, with strong stakeholder management and communication skills.
- A proactive, rigorous mindset with a genuine focus on service quality and customer satisfaction.
- Advanced level of English, both written and spoken; French is a plus but not required.
- Comfortable working in an international, hybrid environment with teams based across multiple locations.
Location
Matei Millo 6, Bucharest, Romania. This role follows a hybrid working model. The core team is primarily based in Paris, so regular remote collaboration across time zones is part of the role.
What We Offer
- A stimulating role at the heart of a major global HR transformation program, with real visibility and impact.
- Diverse missions spanning support operations, project delivery, consulting, and change management, keeping every week different.
- A friendly, collaborative team environment where expertise is valued and knowledge-sharing is encouraged.
- Flexibility and work-life balance through a hybrid working arrangement that respects your time and autonomy.
- Career development opportunities within a large international organization, with room to grow your expertise and take on broader responsibilities over time.
- Competitive compensation aligned with your level of experience, discussed transparently during the recruitment process.
Only candidates selected for interviews will be contacted.
If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf.
Our Commitment
At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century.
ENGIE is committed to creating an inclusive workplace where every person is respected and valued. We welcome applications from all backgrounds, regardless of gender, age, origin, disability, or any other characteristic. We believe that diversity of perspectives makes us stronger and more innovative.
If you need any reasonable adjustments during the recruitment process, please let us know. We are happy to support you so that you can bring your best self to every stage of the process.
- Act as the functional and technical reference for the SuccessFactors LMS, ensuring process consistency and data integrity across the platform.
- Monitor EC-LMS interfaces using KPIs, participate in incident resolution, and drive actions to reduce recurring support requests.
- Supervise L3 teams in ticket management, verify provider solutions, and ensure SLA deadlines are met.
- Lead enhancement projects across SAP and RUN releases, from requirements scoping and impact analysis through to deployment and optimization.
- Support the Group HR Department in defining and evolving the LMS roadmap, contributing your own proposals and expertise.
- Maintain and enrich functional and technical documentation, including Quickstarters, learning packs, and workbooks, to improve the user experience.
- Facilitate training workshops, design authority sessions, and stakeholder committees to drive adoption and alignment.
What You Bring
- 5 to 7 years of hands-on experience with SAP SuccessFactors LMS, with advanced functional and technical knowledge.
- Strong background in HRIS and learning module configuration, administration, and continuous improvement.
- Proven ability to manage incidents, coordinate with integrators, and challenge proposed solutions with confidence.
- Experience working across IT and HR teams, with strong stakeholder management and communication skills.
- A proactive, rigorous mindset with a genuine focus on service quality and customer satisfaction.
- Advanced level of English, both written and spoken; French is a plus but not required.
- Comfortable working in an international, hybrid environment with teams based across multiple locations.
Location
Matei Millo 6, Bucharest, Romania. This role follows a hybrid working model. The core team is primarily based in Paris, so regular remote collaboration across time zones is part of the role.
What We Offer
- A stimulating role at the heart of a major global HR transformation program, with real visibility and impact.
- Diverse missions spanning support operations, project delivery, consulting, and change management, keeping every week different.
- A friendly, collaborative team environment where expertise is valued and knowledge-sharing is encouraged.
- Flexibility and work-life balance through a hybrid working arrangement that respects your time and autonomy.
- Career development opportunities within a large international organization, with room to grow your expertise and take on broader responsibilities over time.
- Competitive compensation aligned with your level of experience, discussed transparently during the recruitment process.
Only candidates selected for interviews will be contacted.
If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf.
Our Commitment
At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century.
ENGIE is committed to creating an inclusive workplace where every person is respected and valued. We welcome applications from all backgrounds, regardless of gender, age, origin, disability, or any other characteristic. We believe that diversity of perspectives makes us stronger and more innovative.
If you need any reasonable adjustments during the recruitment process, please let us know. We are happy to support you so that you can bring your best self to every stage of the process.
Company Description
Despre ENGIE Romania
Grupul ENGIE este o referință globală în domeniul energiei și al serviciilor cu emisii reduse de carbon. Alături de cei 4.250 de angajați din România, de clienți, parteneri și părți interesate, ne angajăm să accelerăm tranziția către o economie cu impact neutru în ceea ce privește emisiile de carbon, printr-un consum redus de energie și soluții prietenoase cu mediul. Inspirați de ambiția noastră, îmbinăm performanța economică cu producerea unui impact pozitiv asupra oamenilor și planetei, bazându-ne pe activitățile noastre cheie – gaze naturale, energie electrică, servicii tehnice – pentru a oferi soluții competitive clienților noștri.
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