Ideal Candidate
Job Description
Managing and coaching SDRs on prospecting, discovery, objection handling, and booking meetings
Hiring, onboarding, and training new SDR team members
Setting activity and pipeline generation targets (calls, emails, meetings booked, SQLs, pipeline created)
Monitoring KPIs and performance metrics through CRM and sales engagement tools
Running call reviews, 1:1s, performance improvement plans, and career development sessions
Creating outbound prospecting strategies and cadence optimization
Collaborating with Client on inbound lead follow-up and campaign performance
Working closely with Account Executives to improve lead quality and conversion rates
Forecasting pipeline contribution and reporting results to Sales Leadership
Managing territory/account assignments and lead routing
Improving SDR processes, playbooks, scripts, and operational efficiency
Ensuring CRM hygiene and accurate reporting
Motivating the team through contests, coaching, and performance management
US hours between 15.00-03.00 h (9 h with 1.5 h break included)
Company Description
Compania americana CGS (Computer Generated Solutions) este unul dintre cei mai importanti furnizori de solutii de business process outsourcing din lume, prezenta inca din anul 2006, pe piata din Romania. Compania furnizeaza, pe plan local, servicii in 18 limbi straine, avand 5 centre de suport in Bucuresti, Brasov, Targu-Jiu, Miercurea-Ciuc si Constanta.
Cei cca. 4.000 de angajati ai CGS Nexus Romania interactioneaza zilnic cu clienti din Romania, Germania, Marea Britanie, Spania si alte tari europene, precum si din Statele Unite ale Americii sau Canada.
Principalele servicii oferite de catre CGS Nexus Romania sunt customer care, suport tehnic, help desk, telesales si alte servicii externalizate pentru companii care activeaza in domeniul telecomunicatiilor, IT, banci, asigurari si retail.
Te vei alatura unei echipe entuziaste si dinamice care te va ajuta la dezvoltarea unei carierei de succes, intr-un mediu atractiv de lucru.
Vei participa la sesiuni de formare si training-uri intensive pentru a-ti imbunatati cunostintele si perfectiona skill-urile acumulate pana in prezent, cat si iti vei dezvolta noi abilitati.
Afla mai multe despre politica noastra de confidentialitate, accesand link-ul: http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf
- May 12, 2026
