We are seeking a highly detail-oriented and responsible individual to join our KYC Team. The KYC Operator plays a key role in ensuring a safe, compliant, and seamless onboarding experience for our users and and simultaneously ensuring that all platform accounts meet internal standards and legal requirements. This is a full-time, in office position. This job is NOT a remote job.

Requirements:

• Advanced English reading and writing skills (spoken English is not required for this role)
• Basic PC operating skills (full training on the dedicated KYC app will be provided)
• Availability to work in office
• Full-time schedule (40h per week)

What You’ll Do:
As a KYC Operator, you will:

• Review and assess Proof of Address documents to determine whether they meet internal verification standards and regulatory requirements.
• Verify the authenticity, validity, and accuracy of submitted documentation, ensuring all required elements are present and that customer-provided information matches the supporting documents.
• Verify the legitimacy of supporting documents and their issuing entities, ensuring they meet internal verification requirements.
• Handle both new and ongoing verification cases by reviewing previous account history, verification outcomes, and internal notes to accurately determine the appropriate next steps.
• Identify inconsistencies, suspicious patterns, potential fraud, or other high-risk indicators, and promptly escalate such cases to Senior Compliance Analysts.
• Ensure all verification decisions are accurate, well-documented, and consistently aligned with KYC policies, internal procedures, and applicable legal and regulatory requirements.
• Handle sensitive customer information with the highest level of confidentiality, ensuring full compliance with GDPR and all applicable data protection requirements.

Benefits:

• Starting NET salary: 4 000 RON
• Meal tickets:

200 RON after probation period (3 months)
400 RON after 6 months

• Public transportation costs covered after 3 months
• Private medical insurance: after 1 year
• Growth opportunities: Regular chances for promotion within the company

Who We're Looking For:

Someone who is responsible, reliable, and able to follow established procedures with precision. This role requires exceptional attention to detail, consistency, and discretion when handling sensitive information. If you enjoy working in a structured environment, are comfortable with routine, and take pride in producing accurate, high-quality work, you'll thrive in this role.

A company collaborating with online streaming platforms is hiring a KYC Operator to review and assess user documents and information, ensuring the accuracy, legitimacy, and compliance of the verification process.