Ideal Candidate
- Education: Diploma or Master’s degree in Computer Science, Business Informatics, Engineering, or an equivalent qualification.
- Experience: Several years of service delivery and release management through various methodologies like SAFe / ITIL/ SIAM / LeanIT experience specifically within the SAP projects environment.
- Technical Skills: Profound knowledge of SAP Solution Manager (including ChaRM), ARIS ServiceNow and JIRA.
Success Metrics: partner performance, quality, cost efficiency, optimization, stability
Job Description
Your Responsibilities:
- Service Provider Management: Manage and control the SAP Application Management Service Partner to ensure performance and reliability.
- Release & Deployment Steering: Define and steer the deployment of IT projects, including comprehensive release planning.
- Operational Excellence: Increase productivity through service optimization and ensure regular SAP system patching by the service provider.
- Process Ownership: Take ownership of the deployment process for SAP IT demands using tools such as ServiceNow and SAP Solution Manager.
- Governance & Compliance: Ensure all service management activities meet legal and regulatory requirements.
- Collaboration: Act as the central SAP interface for process owners and collaborate with various SAP teams and specialist departments.
- Quality & Risk: Execute quality assurance measures (OLAs), manage documentation, and oversee risk and change management processes.
Your mission:
- As a ERP Service & Release Delivery Leader, you are responsible to manage and select the service provider for the all SAP solutions in Arbus Aerostructures.
- Designing a service gouvernance involving the ticket tool Service NOW, defining the process steps in CHARM of SAP Solution Manager vor system changes, communication in the internal organisation.,
- Project collaboration takes place with various SAP teams and the respective specialist departments.
- Documentation, risk management, and change management.
- Execution of quality assurance measures/OLAs, continuous improvement of service.
What we offer:
We offer you more than just a job: a career where you are truly valued. Alongside a competitive salary and innovative projects, you'll enjoy a comprehensive benefits package, designed for you.
- Attractive financial package: A competitive salary and multiple bonuses (for performance, attendance, and holidays).
- Health and relaxation: A private medical plan with Regina Maria and access to wellness at Belaqva.
- Flexibility and comfort: A hybrid work policy and provided transportation in the Brașov area.
- Continuous development: Mentorship from expert leaders and access to books through a Bookster subscription.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
JR10393105
Company Description
At Airbus Aerostructures, we pioneer solutions for highly efficient and sustainable aircraft production processes at the heart of Airbus. With roughly 17,000 employees, Airbus Aerostructures combines technological leadership and innovative power with cutting-edge efficient aircraft manufacturing methods to pave the way for the production of next-generation aircraft.
Airbus Aerostructures includes six production sites in Germany and one in Romania: at the headquarters in Hamburg and the other plants in Augsburg, Bremen, Nordenham, Stade, Varel, and Brașov, we work even today to develop the aerostructures for tomorrow's aircraft.
Together, we tackle challenges and develop solutions in line with our high quality standards. We promote individual development paths and consider openness and respect our key values. We act as a team, taking responsibility, building networks, and sharing our knowledge proactively: this is who we are at Airbus Aerostructures.
Airbus Aerostructures includes six production sites in Germany and one in Romania: at the headquarters in Hamburg and the other plants in Augsburg, Bremen, Nordenham, Stade, Varel, and Brașov, we work even today to develop the aerostructures for tomorrow's aircraft.
Together, we tackle challenges and develop solutions in line with our high quality standards. We promote individual development paths and consider openness and respect our key values. We act as a team, taking responsibility, building networks, and sharing our knowledge proactively: this is who we are at Airbus Aerostructures.
