Ideal Candidate
Are you fluent in Dutch and confident in English? Looking for a smooth, hassle-free hiring experience? We’ve got you covered with a quick and efficient recruitment process!
Job Description
Join a dynamic retail environment where most of your daily activity is chat-based, supported by email and occasional voice interactions.
What you’ll do:
Handle pre- and post-sale customer inquiries via chat (main channel), email, and occasional voice
Provide accurate information and solutions using internal tools
Manage customer complaints and ensure timely resolution
Understand customer needs and deliver a high level of satisfaction
Follow company procedures, communication guidelines, and policies
What’s in It for You?
8000 RON net monthly income (salary + bonuses)
700 RON net monthly benefits
Referral bonuses
Private medical plan
Why You’ll Love It Here
Fast and straightforward hiring process
Friendly, supportive team environment
A workplace where you’ll feel valued from day one
✅ What We’re Looking For
Good command of Dutch & English
Strong communication skills and a customer-first mindset
📍 Location: Bucharest (office-based role)
Apply now and take the next step in your career—quickly and easily!
Company Description
Tp is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.
We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.
Tp Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).
