Media Account Manager

ABOUT US

We are FIELDSTAR, an agency that designs and implements face-to-face interaction for brands and consumers. For us, people are those who create authentic experiences, so in our everyday business, we go beyond the line to create meaningful human-to-human live interactions.
We design, propose, and implement unforgettable BTL Activities.

The result?
Giving the customer unforgettable brand experiences.
Our services include Brand Activation, Shopper Marketing, Sales Force, and Ad-Hoc projects.

WE'RE LOOKING FOR SOMEONE for

A key role within our company, who can drive the vision forward for some of the biggest clients on the local market. Our new colleague will be an outstanding professional, loving to work with both people and data, mainly involved in building strong, long-lasting customer relationships. Speed of execution and impecable organization are main skills we are aiming to bring in our team, as well as fresh and diverse ideas to the table.

You are a good fit if you have:

Previous experience on a similar role, in an advertising agency;
Proven track record on an account management role: >3 years;
Proven ability to manage multiple projects at a time while paying strict attention to detail;
Ability to excel in fast paced environment encompassing company growth and change;

SKILLS NEEDED:

Passion: The enthusiasm and dedication, and a willingness to go above and beyond to produce outstanding work.
Collaboration: The capacity to work well with others.
Adaptability: The capacity to adapt quickly to changing circumstances, including tight deadlines, shifting project requirements, and evolving client needs.
Communication: The ability to communicate clearly and effectively with clients, team members, and stakeholders to ensure that everyone is on the same page.
Problem-solving: The capacity to identify and solve problems as they arise, including creative, logistical, and technical issues.
Time management: you know how to organise your work and time to meet.
Speed of execution and impeccable organization.
Attention to details.

The personality that will match our culture and role will be:

Enthusiastic & energetic
Antreprenorial spirit
Emotional balanced
Flexible & versatile
Able to handle difficult clients
Tactful
Team player with high degree of professionalism
Able to excel in fast paced environment encompassing company growth and change

ROLE & RESPONSIBILITIES:

Operating as the lead point of contact internally for any and all matters specific to customers
Building and maintain strong, long-lasting customer relationships
Maintaing awareness of customer expectations
Drawing up the costs related to assets
Receiving briefs and making proposals for activities/campaigns to the client
Evaluating each campaign and sending it to the client
Collaborating with the logistics, hr, production and field support departments
Communicate timely, effectively, and efficiently when customer challenges arise
Maintaing customer forecasts and track key account metrics
Discussing and evaluating new projects
Providing clear updates regarding the status of internal progress as well as relevant customer updates
Reporting and Record Keeping
Coming up with proposals for activation mechanisms
Drawing up activation planning/routing and optimizing in real time
Liaising with suppliers and ensuring the smooth running of the projects.

WHY JOINING US?

You get (all the usual benefits), competitive salarial package, private health insurance, a central office location in Bucharest, social team activities) and the opportunity to attend industry events.
You'll be part of an environment that encourages & supports proactivity and new ideas.
You'll find a fresh, young and creativity driven team.
We are open to flexible working.