Ideal Candidate
The Windows Server Administrator will be working independently or in teams and have the ability to effectively gain insight and develop solutions to meet customer’s business needs.
Windows Server Administrators receive tickets, which are automatically generated from notification systems or monitoring tools. Their responsibility is to investigate the reported error messages in order to determine the root cause. Quick action is required, in case of a high priority tickets. In the cases when the Windows Server Administrator does not have the rights to resolve the issues, the tickets are dispatched accordingly to the next level support teams. No end-user calls are expected. Telephone and e-mail communication is performed with other resolving teams and client’s IT representatives.
Job Description
Development of evaluation scripts and automations with PowerShell
Management of systems through virtualization technologies: VMware vSphere/vCenter, Hyper-V and others
Ability to identify and narrow-down NW issues with OS, DB and middleware, familiarity with main NW protocols
Processing alerts in Windows server area and defining of exceptions.
Coordination with security departments.
Support on implementation of AD-standards (naming convention, delegations’ model, etc.)
Handle and process more complex tickets
Server Hardware – general hardware failure diagnosis; opening and coordination of hardware cases with the corresponding HW and Data Centre teams
Ensure that received tickets from Monitoring tools are accordingly troubleshooted to find the main cause and dispatched
Handle E-mails - Service requests are received via e-mail, which can result in opening of tickets
Follow best practice ticket management processes, i.e., ensuring tickets owned are handled and updated as per process and every effort is made to make service levels
Present a positive, effective and flexible contribution to achieving team targets and objectives
Collaborate with external Resolution Groups, including on-site teams, to ensure service levels are met or exceeded
Remain well versed in help desk policies, procedures, standards, and documentation
Resolve Tickets within scope of responsibilities according to defined procedures
Focus on building good working relationships within the team and other Resolution Groups
Comply with specific or ad-hoc tasks including answering incoming calls to assist with volumes during volume spikes, outages, etc.
Other tasks given by the direct manager.
Required skills:
B2 level of written and verbal French
B1 level of written and verbal English
Team player
Ability to work with little or no supervision
Ability to proactively learn new technologies, processes, and search for solutions
Ability to apply analytical and investigative skills to resolve server issues
Can research and find solutions when encounters unfamiliar technical situations
Required experience:
Windows Server 2003/2008/2012/2022
PowerShell scripting
Active Directory administration
Database (MSSQL, Oracle)
Backup SW: Data Protector, HPE StorageWorks, NetBackup etc.
Required education:
Bachelor/master’s degree in computer science / information systems or relevant would be a plus
Company Description
Cine este Adecco? Adecco Romania este parte a The Adecco Group, lider local si mondial in furnizarea de servicii de resurse umane. Cu peste 33.000 de angajati full time si aproximativ 5.100 de sucursale, Adecco este prezent in peste 60 de tari si teritorii. În Romania, compania gestionează peste 8.000 de persoane plasate, are o baza de date cu peste 500.000 de candidaţi şi deserveste zilnic peste 600 de clienţi, toate acestea prin intermediul colegilor din cele 15 sucursale raspandite in intreaga tara.
Misiunea noastra este sa oferim oamenilor oportunități de angajare în orice etapă a carierei profesionale, iar companiilor, talentele de care au nevoie. Consultantii nostri sunt entuziasti si pasionati, sunt profesionisti specializati in domenii si industrii multiple, au experienta si capacitatea de a-ti intelege dorintele si planurile de cariera si de a gasi job-ul potrivit pentru tine. Credem in tine! Construirea unei cariere durabile este un proces continuu in care ai nevoie de motivatie, un plan de actiune, flexibilitate si disciplina. Succesul inseamna cunoasterea calitatilor personale si increderea in acestea. Descopera Adecco si vino sa desenam calea in cariera impreuna. Noi si voi, suntem Adecco. Daca nu ai gasit un rol potrivit experientei tale, dar vrei sa fii la curent cu job-urile din piata, viziteaza website-ul adecco.ro, sectiunea RESURSE, unde iti poti inregistra CV-ul în baza de date Adecco. Ai vrea ca totul sa fie mai rapid si mai simplu de atat? Atunci descarca aplicația Adecco Jobs valabilă în AppStore și GooglePlay si fii la curent cu noile job-uri.
Ne gasesti si pe Facebook, Linkedin, Twitter si Instagram ! Toate datele și CV-urile sunt tratate cu confidențialitate si vor fi luate în considerare în proiectele ce corespund experienței tale profesionale.
