Our Program Managers are always thinking about the bigger picture. At Amazon, every position offers the chance to influence business decisions and shape what comes next. As a Senior Program Manager, Path to Profitability, in EU AMXL Strategy Execution, you will own the end-to-end profitability view of one of Amazon's most premium selection businesses: the operation that moves, delivers, assembles, and installs the largest and most valuable items customers buy.

Profitability in this business is shared across three organizations. AMXL is the logistics operation: we run fulfilment, middle mile, last mile, delivery, and returns, and we carry the cost to serve. Heavy Bulk Services (HBS) is our retail customer. HBS buys and sells the products, sets prices, and owns the top of the P&L. The third-party (3P) team is also our customer. It brings sellers to Amazon through Fulfilled by Amazon (FBA), where sellers send their inventory to us, and Seller Flex, where we collect products from sellers' own warehouses. 3P earns revenue from marketplace fees and logistics fees. Each team owns one part of the P&L. You will be the person who sees and connects all of it.

You will work with Finance and the business leads in all three organizations. Finance and the business teams own the numbers and the initiative tracking. Your job is to connect them into one end-to-end picture. You will show how a change in logistics cost affects seller fees and retail product margin, and where the largest joint opportunities are. You will bring the three teams to the table, reconcile data and priorities that sometimes conflict, and keep joint initiatives moving. You will also challenge the plan in both directions: where we are not ambitious enough on profitability, and where the tradeoffs vs growth are too big.

You will be the go-to person for questions about the EU AMXL P&L across the three organizations. The role carries frequent exposure to senior leaders, so you will turn complex financial data into clear recommendations and frame the trade-off decisions leadership needs to make.

This role is for someone who earns trust quickly, is comfortable holding the line when teams disagree, and understands both how a P&L works and how operations drive it.

• Act as the main point of contact for the end-to-end EU AMXL P&L, connecting AMXL cost to serve, HBS product margin, and 3P marketplace and logistics fee revenue into one view.

• Partner with AMXL, HBS, and 3P Finance and business leads to keep a shared view of the profitability plan, initiative progress, and risks, using the tracking that Finance and the business already own.

• Bring the three organizations together through a regular cross-team cadence, making sure joint initiatives have clear owners, dates, and committed savings or revenue.

• Reconcile conflicting data, assumptions, and priorities between teams, and drive alignment on one version of the numbers.

• Challenge the plan with data: push for more ambitious targets where the opportunity is larger, and flag where cost or fee actions put growth, selection, or customer experience at risk.

• Identify new end-to-end profitability opportunities that no single team owns, such as pricing and fee structures, cost-to-serve levers, or product category and channel mix, and build the business case with Finance.

• Program manage selected cross-organization initiatives from scoping and alignment through launch and validated results.

• Write the profitability narratives for OP1, OP2, and quarterly business reviews, giving leaders across AMXL, HBS, and 3P a clear view of progress, risks, and the decisions needed.

One morning you meet the AMXL, HBS, and 3P Finance leads to review the month. Product margin in one country moved differently than the logistics cost trend suggests. You work through the bridge with Finance and find the driver: a change in product category mix, not cost. Leadership gets one explanation instead of three competing ones.

That afternoon you lead a cross-team session on a proposed logistics fee change for sellers. AMXL wants to recover cost, and 3P is worried about seller growth. You bring the data on volume, cost to serve, and seller behavior, frame the options, and agree a test plan with both teams.

Later in the week you spot an opportunity no team owns: a group of products that is unprofitable end to end because of how the products are priced, how they are delivered, and how returns are handled. You size the opportunity with Finance, test the idea with HBS and Operations, and draft a business case for leadership. Across all of it, you are the person each team trusts to give a fair, complete picture of the P&L.

Amazon Extra Large (AMXL) looks after heavy and bulky items like large domestic appliances and furniture. Our team manages the end-to-end supply chain across fulfilment, delivery, and returns. What sets this service apart is the extra level of customer care: we don't just deliver large items, we unpack, assemble, and install them, and take away old items where needed. The EU AMXL Strategy Execution team is the strategic backbone of the EU AMXL organization. The Path to Profitability function within it connects AMXL, HBS, and 3P to deliver a profitable heavy and bulky business across 6+ countries.

• Bachelor's degree
• Experience in program or project management
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience leading process improvements