We are looking for an experienced and hands-on Hotel Manager to independently manage a small, centrally located hotel in Bucharest. www.LiadHotel.com

The ideal candidate will have at least 3 years of experience managing a 3-star hotel with approximately 50 rooms and be comfortable taking responsibility for the hotel’s day-to-day operations, team, guests, and overall performance.

• Has solid practical knowledge of hotel administration and operations, including:

  • Reservations and channel management

  • Booking.com and other online travel agencies (OTAs)

  • Personnel management

  • Cleaning and maintenance

  • Inventory and procurement

  • Advertising and promotions

  • Customer and partner relations

  • Recruitment

  • Bookkeeping and invoicing

• Has excellent English skills; additional languages are an advantage.

• Has outstanding communication and interpersonal skills.

• Has a hands-on, can-do attitude and is able to deal calmly and effectively with challenges involving guests, personnel, suppliers, and partners.

• Has strong computer skills, including Microsoft Office, hotel management software, invoicing software, online travel agencies, and other relevant systems.

• Is organized, responsible, proactive, and able to work independently.

The Hotel Manager is a key position in the success of the hotel. The manager will be responsible for managing the hotel team and overseeing the hotel’s overall operations and procedures in order to provide an excellent guest experience.

Responsibilities include:

• Manage, train, and recruit, when necessary, a team of receptionists, cleaning staff, and maintenance personnel.

• Develop, implement, and monitor hotel procedures and ensure that they are consistently followed.

• Manage reservations, including responding to client requests, updating and supervising the hotel’s reservation system and OTA platforms, and launching promotions.

• Monitor and report on hotel performance, including online rankings, occupancy rates, customer satisfaction, staff performance, income, expenses, and other relevant KPIs.

• Handle emergencies and operational issues efficiently and responsibly, including matters involving reservations, guests, personnel, maintenance, and other unexpected situations.

• Manage inventory and supplies, including stock ordering, verification, and control.

• Manage procurement and maintain relationships with suppliers and service providers.

• Prepare and implement the annual budget and monitor the hotel’s financial performance.

• Maintain high standards of cleanliness, maintenance, service, and guest satisfaction throughout the hotel.

Monday to Friday

The Hotel Manager must nevertheless be available by phone and able to come to the hotel when necessary outside regular working hours, including evenings and weekends, in case of an emergency or other urgent operational need.

• Competitive salary, based on experience and qualifications.

• Possibility for the salary to be fully or partially paid against invoice (PFA / company).

• Performance-based bonuses and salary increases are available based on results and performance.

Please send your CV, in English, by email only to:
liran1779@gmail.com