Permanent Contract - QUALITY MANAGER (F/M/X)

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

At Sephora Collection, Sephora's own brand, we bring together talent and expertise to design on-trend, reliable, effective and mindful products. Our mission: to offer everyone the opportunity to love and celebrate their unique beauty. Sephora Collection has 250 highly engaged employees in France, and a global impact that extends from Europe to the Middle East and right across the Americas and Asia. We are an authentic brand - free, vibrant, and always on the move. At Sephora Collection, every day is an invitation to learn, discover yourself and the endless possibilities of the world of beauty.

As Quality Manager, you are responsible for ensuring the quality of our products and process in compliance with worldwide regulations and Sephora Collection quality expectations. You participate to all steps of the product lifecycle, from development to production, and monitors the performance of our products, suppliers and quality systems to develop meaningful improvement programs at each step of the process to getting our products into consumer hands.

The Quality Group Manager reports to the Quality Director.

You will excel and enjoy this position if you are ready to actively handle the following missions:

• Manage the Quality team for the relevant area – responsible for product homologation, quality control and quality issues management.
• Recruit and develop your team to ensure expertise and business continuity.
• Anticipate, organize, and manage your team's workload and necessary resources (overall budget and operating costs).
• Participates in the establishment and improvement of our quality system to ensure product and process compliance with worldwide regulations, SEPHORA COLLECTION quality and LVMH requirements.
• Perform quality risk assessment as project progress through stage gates to provide increased visibility to technical risks and plan mitigations throughout a project.
• Manage releases in compliance with processes and deadlines.
• Ensure the smooth execution and optimization of quality processes to guarantee the quality of products released to the market (risk analysis/associated action plans, approval, control plans, etc.).
• Manage non-conformities and complaints within your area of responsibility
• Consolidate the overall view, analyze, and ensure the implementation of associated corrective actions.
• Consolidate KPIs and dashboards for your area of responsibility and promote them internally and with suppliers.
• Manage cross-functional and/or continuous improvement projects: implementation of tools, new processes, participation in LVMH task forces, etc.
• Manage and monitor the progress of action plans.
• Monitor external service providers' performance and track their performance with their managers.
• Participate in the definition and execution of the audit program (suppliers and internal)
• Ensure the application and compliance with ISO 22716 and the quality assurance process applicable to the organization

Do not hesitate to apply if you have… or if you are …

• Master's degree (or equivalent) in a scientific field, such as engineering school
• 5 to 10 years of experience in a Quality role
• Fluent English
• Dynamic and agile
• Rigorous, analytical, structured, and pragmatic
• Interest in the operational aspects of the role
• Supportive, a real team player, and with strong communication skills
• Good knowledge of cosmetic formulation, packaging, risk assessment and AMDEC tools and Good Manufacturing Practices (ISO 22716), MOCRA, CSAR, OTC.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.