Ideal Candidate
- 2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;
- Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
- Project management - skilled in stakeholder management and process implementation;
- Ownership - proactive, structured and detail - oriented and a “can do” attitude;
- Excellent communication skills, fluency in English;
Job Description
As an Account Specialist, you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
Day-to-day in this role you’ll:
- Partner growth - drive the commercial growth of existing retail partners;
- Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;
- Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;
- Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
- Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.
- A fast-growing tech company with lots of career opportunities, both locally and internationally;
- Hybrid/work from home options (depending on location);
- Medical subscription – Regina Maria;
- Meal tickets;
- Monthly budget for sports activities;
- Employee Assistance Programme - therapy and wellbeing;
- Employee discount on all Wolt orders.
Company Description
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Together, we operate in more than 30 countries today, 28 of which are with the Wolt product and brand.
Together our aim is to build the best possible platform to serve merchants, consumers, and couriers in our existing and future markets. Our two companies share a strong vision for local commerce, and working side by side, we can accomplish more for all our stakeholders.
