Ideal Candidate
- Bachelor's Degree in Business Administration, Finance, Accounting, Economics, Supply Chain or related field.
- 4 to 6 years of experience in Procure-to-Pay (P2P) and/or Accounts Payable processes.
- Experience working in a Shared Services Center (SSC).
- Background in industrial, manufacturing, engineering, transportation or similar industrial sectors.
- 1 to 2 years of experience leading small teams of 2-3 employees.
- Experience supporting international operations and multiple countries.
- Advanced English proficiency, both written and spoken.
- Strong knowledge of Accounts Payable controls and compliance requirements.
- Experience with ERP systems, preferably SAP.
- Knowledge of invoice workflow solutions such as SAP VIM and OCR tools.
- Root cause analysis and problem-solving capabilities.
- Continuous improvement mindset.
- Team player with strong collaboration skills.
- Leadership and people development capabilities.
- Excellent communication and stakeholder management skills.
- Ability to prioritize in a dynamic environment.
- Strong ownership and service orientation.
- Ability to work effectively in multicultural and international environments.
- English: Professional / Fluent level (mandatory).
- Spanish knowledge will be an asset.
Job Description
The P2P Team Leader is responsible for coordinating Procure-to-Pay operations within a Shared Services Center environment, ensuring high service quality, operational efficiency, compliance, and continuous improvement. The role combines hands-on process expertise with leadership responsibilities for a small team and extensive interaction with international stakeholders.
Key Responsibilities·
- Coordinate and supervise daily P2P and Accounts Payable operations.
- Monitor workloads, backlogs, KPIs and service levels.
- Ensure accuracy, compliance and process quality.
- Manage escalations, supplier issues and operational challenges.
- Support invoice processing, payment cycles and approval workflows.
- Coach, onboard and develop team members.
- Drive continuous improvement initiatives and process optimization.
- Collaborate with Procurement, Warehouse, Supply Chain and Purchasing stakeholders.
- Work closely with international business units and stakeholders outside Romania.
Company Description
Welcome to a world of opportunity. Welcome to Manpower!
Are you looking for new and exiciting career challenges? Manpower helps you take the right street on the road to success!
Find the answer to your hiring challenges - see who's looking for your skills! Register now at www.manpower.ro!
ManpowerGroup Romania is one of the leaders in innovative workforce solutions, creating and delivering services that help clients meet their business and workforce objectives while enhacing their competitiveness.
ManpowerGroup is present in Romania since 2003, with branches in Bucharest, Timisoara, Brasov, Cluj-Napoca, Iași, Craiova, Ploiești and Pitești.
For more information, you can access www.manpower.ro or visit our visit us on Facebook at ManpowerGroup Romania.
- Oct 4, 2026
Customer Service Team Lead with Italian (Supply Chain)
Capgemini Services Romania SRL
București, Iași (Iasi)


