We are looking for a talented and self-motivated Business Process Analyst with deep knowledge in Non-Life Insurance business processes (especially Claims management or Policy lifecycle management– product configuration, policy issuing, policy modifications or cancellation), to perform business analysis and design/optimize business flows, implement, improve, maintain, document, test insurance IT applications administrated within our IT Non-Life Dev/Op Department.

Qualifications

• At least 3 years of relevant experience in insurance business, especially Claims management or Policy lifecycle management.

• Bachelor’s degree preferably in IT or economics field;

• Experience in insurance industry;

• Good insurance business overview and capacity of having a comprehensive end-to-end business overview;

• Good interpersonal and communication skills: ability to translate business requirements into comprehensive documentation and design/propose solutions, which can be understood by both Business and IT;

• Results and customer orientation;

• Analytical mindset;

• Initiative, decision-making capacity and taking responsibility;

• Ability to work in a fast-paced environment;

• English knowledge – medium to advance level.

Key Responsibilities

• Active participant in business process design/optimization, actively participates in business and functional analysis meetings and proposes/designs solutions;

• Interpret and clarify business needs, translate business requirements into functional requirements understood by Business and IT, propose efficient design and solutions fitting business requirements;

• Document business (functional) specifications.;

• Project Management knowledge (organizing and follow-up of tasks, execution of business requirements, escalation of incidents, validation of deliverables, aligning different business areas);

• Coordinates UAT - user training and support;

• Develop scenarios and cases for the testing process and actively participates in tests;

• Provides support in managing the relationship with the internal client and external providers for changes and complex incidents.

Our offer

• For this full-time position, we offer an attractive compensation package that matches your qualifications and experience;

• An office in the heart of the city: Boulevard Carol I, 31-33;

• Hybrid work schedule: up to 15 WFH available;

• A dynamic but friendly, safe and stable environment;

• Position is in an IT Department, but focus is on insurance business analysis.

Diversitatea oamenilor noștri joacă un rol major în succesul nostru. Ne-am angajat să promovăm diversitatea în mediul de lucru și ne mândrim că oferim oportunități corecte tuturor. Ne folosim de experiența noastră, știm cum să ne apropiem de clienții noștri. Indiferent de experiența profesională și personală, căutăm candidați care să aibă curajul și devotamentul de a juca un rol în dezvoltarea noastră și de a adăuga plus valoare culturii noastre. Muncim susținut, dar credem în colaborare, creștere și responsabilitate.

O poziție la VIG deschide o serie de perspective excelente de dezvoltare pentru absolvenții de universitate și pentru profesioniștii cu expertiză de specialitate.