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Customer Claims and Compensation Expert
ROBERT BOSCH SRL
1 poziție
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Descrierea jobului

Your tasks

We are seeking a highly motivated Customer Claims and Compensation Expert to join our team and work in a collaborative environment together with the global Sales, Finance, Customer Teams, and Business Units.

As a Customer Claims and Compensation Expert, you will:

  • Support the coordination and monitoring of claims-related topics at GB level, including General & Economic Claims, Repricing, and Tariffs.

  • Consolidate, validate, and analyze claims data received from multiple business units and stakeholders.

  • Support the preparation and review of claims calculations and financial evaluations.

  • Monitor claims performance and identify deviations, risks, and improvement opportunities.

  • Prepare regular and ad-hoc reports, KPI dashboards, and management presentations.

  • Support planning, forecasting, and actual reporting activities related to claims topics.

  • Ensure data quality, consistency, and transparency across reporting systems.

  • Collaborate closely with Sales, Finance, Customer Teams, and Business Units to gather, validate, and consolidate information.

  • Follow up on agreed actions and support stakeholders in achieving defined targets.

  • Participate in continuous improvement initiatives.

Your profile
  • Education: Bachelor’s degree in business administration, finance, economics, industrial engineering, or a related field.

  • Experience: 3+ years of experience in Sales Controlling, Finance, Pricing, Claims Management, Business Analysis, or another commercial finance-related function. Experience in reporting, data analysis, or customer-related financial topics is an advantage.

  • Knowledge: Good understanding of claims processes, financial reporting, KPI management, and business performance analysis; Advanced MS Excel skills; Experience with Power BI, CRM systems, reporting tools, or automation solutions is an advantage.

  • Competences: Analytical & structured thinking; Attention to detail; Data quality & accuracy; Good communication and collaboration skills; Proactive approach with solution orientation; Resilience under pressure.

  • Languages: English proficient user, German is an advantage.

Contact & additional information

LikeABosch Benefits:

Your work-life balance is valuable to us, so we offer you:

  • 25 Days of annual leave, because work-life balance is essential to us;

  • Flexible working hours.

Your health and well-being is important to us, so we have you covered:

  • Medical subscription;

  • Accident insurance;

  • Sport activities and well-being initiatives.

We believe in a Life-Long Learning approach, so you can take advantage of:

  • Technical and soft skills trainings;

  • Access to e-learning platforms;

  • Local and Global career development programs;

  • Opportunity to attend conferences;

  • Bookster subscription.

You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

On top of these, we are offering:

  • A monthly budget which can be used for several different services on an online benefit platform;

  • Annual bonus;

  • Lunch discounts.

Publicat 15 Oct. 2026Reactualizat 16 Oct. 2026Expiră 14 Nov. 2026
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