ServiceNow Consultant

1 poziție

Candidatul Ideal

We are seeking a skilled ServiceNow Consultant to join our dynamic team. In this role, you will collaborate closely with key project stakeholders to capture and translate business and user requirements into actionable solutions. Additionally, you will work hand-in-hand with our Platform Support Team to ensure seamless development, testing, and delivery of requirements, aligning with project specifications and organizational goals. If you thrive in a fast-paced environment and possess a knack for problem-solving, we invite you to apply and become an integral part of our team.

Your skills:

At least 5 years of IT support and service delivery experience
Strong skills in the use of Service Management tools
Ability to manage professional relationships and build consensus among competing stakeholdersRecommended trainings:
ServiceNow Foundations eLearning Course (six self-paced, online modules)
ServiceNow System Administration
ServiceNow Advanced System Administration
Knowledge of ITIL framework required
ITIL V3 certification strongly preferred

Descrierea jobului

Your tasks:

Represent the project stakeholders throughout planning, development, and release processes
Manage the relationship with project stakeholders to ︁︀︂︃︃︁︂︇︁︂︈identify, model, and document business, process, and data requirements
Work with the Platform Support Team to develop release estimates
Assist the Platform Support Team in understanding business and test requirements
Translate the technical complexities to project stakeholders, ensuring understanding of design decisions
Develop and modify ServiceNow Workflows, UI Components etc.
Perform system and integration testing with sample and live data Monitor Health usage and overall compliance of the application
Manage and resolve 3rd level incidents against ServiceNow applications
Perform routine maintenance to include performance monitoring and error identification/ remediation
Manage Update Set creation and migration
Schedule and verify instance clones
Lead ServiceNow releases upgrade planning and execution
Manage Instance Security, User/Group Access/Access Control Lists

Descrierea companiei

LEONI – we are a global provider of products, solutions and services for energy and data management in the automotive industry. Our value chain ranges from standardized cables and special cables to highly complex wiring systems and related components. We support our customers as an innovation partner and solution provider with distinctive development and system expertise. Our group of companies has around 95.000 people in 27 countries and generated consolidated sales of EUR 5.1 billion EUR in 2022.

We combine tradition with progress since the 16th century, and we are looking for you to write with us the next chapter in this success story.

Year after year with LEONI

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Publicat 8 Mai 2024 Reactualizat 8 Mai 2024 Expiră 7 Iun. 2024

LEONI WIRING SYSTEMS RO SRL

Companie verificată

Compania este înregistrată oficial pe website-urile autorităților și ministerelor naționale, iar informațiile declarate de aceasta în momentul creării contului corespund cu cele din sursele oficiale.