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CALL CENTRE MANAGER

SC CallPoint New Europe SRL
Compania: SC CallPoint New Europe SRL
| Expirat la: 13.10.2008 |
| Actualizat la: 11.10.2008 |
Compania:  SC CallPoint New Europe SRL
Departament:  Customer, Client Service, Marketing, CercetariMarketing, Sondaje, Sales, Vanzari, Comert, Telecomunicatii, Traduceri
Orasul:  Bucuresti
Tip Job:  Full time
Posturi disponibile:  1
Status:  Inactiv
Nivel cariera:  Mid-Level/Peste 3 Ani Exp,Manager/Executive Position
Limbi Straine:  engleza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  12.09.2008
Data limita:  13.10.2008

 
CANDIDATUL IDEAL:

Your profile:

• Fluency in spoken and written in English and FRENCH;
• At least Master degree in Management, Business, Economics or Finance;
• Two years minimum of professional experience in an international company;
• Very advanced Excel skills;
• Experience in a Call Center is COMPULSORY;
• Knowledge of Italian or Spanish will also be considered as an advantage.


RESPONSABILITATI / BENEFICII:


Our expectations:

• Dynamic, very independent, self-starter, initiative individual who takes ownership and responsibility;
• You will be supporting the Operations Director in all activities related to overseeing Call Center Agents and Supervisors;
• Responsible for Client Reporting and CRM;
• Motivation and retention of the personnel;
• Responsible for monitoring and controlling the completion of the targets by projects.


DESCRIEREA COMPANIEI:


CallPoint New Europe SRL is part of the CallPoint New Europe group of companies, leading outsourcer in South-Eastern Europe with current operations in Sofia, Bulgaria and in Bucharest, Romania. The company aims to be the leading regional player in Eastern Europe and operates as a multi language contact centre platform.

If you are interested in this position, you are kindly advised to send your CV and a short motivation letter to: jobs.ro@callpoint-group.com. Thank you.


ANUNTUL CONTINE UN INTERVIU ONLINE CU 3 INTREBARI
What is your experience in the Call Center field?
What values can you bring to the company?
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