Sales Account Manager
British Council Romania
1 poziție
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Candidatul Ideal
Role specific knowledge and experience
Minimum/essential
• 3+ years of customer management experience
• Familiarity with Salesforce or use of similar CRM
• Proficiency in Microsoft office programs
Desirable
• Sales related experience in large sectors (e.g government, higher education, financial services, media, pharmaceuticals tourism etc)
Qualifications
• University degree or equivalent in a relevant subject or discipline
• Sales or Marketing qualifications
Language Requirements
• Excellent English C1
• Local language(s) C2
Minimum/essential
• 3+ years of customer management experience
• Familiarity with Salesforce or use of similar CRM
• Proficiency in Microsoft office programs
Desirable
• Sales related experience in large sectors (e.g government, higher education, financial services, media, pharmaceuticals tourism etc)
Qualifications
• University degree or equivalent in a relevant subject or discipline
• Sales or Marketing qualifications
Language Requirements
• Excellent English C1
• Local language(s) C2
Descrierea jobului
Location: Bulgaria, Romania, Ukraine
Requirements: Candidates must have the legal rights to work in country of location at the time of application.
Contract Type: Fixed-term contract – 1 Year
Role Purpose:
The British Council’s English and Examinations Strategic Business Unit (E&E) includes a significant business client base. It is part of our commercial strategy moving forward for the evolving Corporate English Solutions division to professionalise and develop our approach and to grow this income stream.
CES Sales and Account Managers (SAMs) will be responsible for activity within a clearly defined territory. They will play a key role in supporting and driving the commercial growth of sales to corporate clients in that territory by:
- Contributing to commercial planning.
- Identifying and connecting with potential new clients (prospecting)
- partnering with them to design and sell solutions that combine products from our English Language, Professional Skills and Assessment portfolio.
- working closely with teaching centres and other business units to create proposals and pricing.
- Maintain and manage client relationships to ensure excellent customer experience and retain business.
- capture and manage data to help build insight around our corporate audience and the sales and marketing effectiveness of our corporate business (business data and intelligence)
Main Accountabilities:
Commercial planning and business delivery
• Works with key stakeholders within a defined territory to shape commercial strategy and targets.
• Identifies key areas of focus within a territory (e.g. target geographies, industries, channels and product opportunities).
• Works with country and regional leadership to inform resourcing and budgetary decisions.
Business Development
• Contributes to activity that generates awareness of the British Council’s Corporate Solutions portfolio, including attending and potentially organizing events.
• Supports Business Development Executive by developing clear prospect profiles for the territory
• Works with country and regional marketing teams to support any marketing activity or campaigns that support corporate sales.
Achieve sales targets
• Responds to Qualified Opportunities that have been assigned within the Service Level Agreement
• Identifies and records the client’s needs and business units involved with delivery (e.g. Teaching Centres)
• Works with key stakeholders in the relevant business unit(s) to develop client proposals
• Uses global pricing tools to set pricing, negotiating within agreed margins where required.
• Actively manages relationships with potential clients to deliver sales success.
• Provides qualitative feedback on wins/losses and lead quality to drive continuous improvement.
Account Management
• Takes active steps to maintain ongoing relationships with corporate clients in order to retain and where possible, grow business.
• Undertakes post-delivery evaluation with clients to identify areas of improvement and future opportunities.
Business data and intelligence
• Captures and manages client data in CRM and other business systems.
• Responds to CRM workflows relating to Opportunities that have been assigned.
• Present regular and accurate reports on sales activity (pipeline, conversion, revenue vs target)
• Review data sources with colleagues to identify opportunitoies to improve performance
Managing self and others
• Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards
Requirements: Candidates must have the legal rights to work in country of location at the time of application.
Contract Type: Fixed-term contract – 1 Year
Role Purpose:
The British Council’s English and Examinations Strategic Business Unit (E&E) includes a significant business client base. It is part of our commercial strategy moving forward for the evolving Corporate English Solutions division to professionalise and develop our approach and to grow this income stream.
CES Sales and Account Managers (SAMs) will be responsible for activity within a clearly defined territory. They will play a key role in supporting and driving the commercial growth of sales to corporate clients in that territory by:
- Contributing to commercial planning.
- Identifying and connecting with potential new clients (prospecting)
- partnering with them to design and sell solutions that combine products from our English Language, Professional Skills and Assessment portfolio.
- working closely with teaching centres and other business units to create proposals and pricing.
- Maintain and manage client relationships to ensure excellent customer experience and retain business.
- capture and manage data to help build insight around our corporate audience and the sales and marketing effectiveness of our corporate business (business data and intelligence)
Main Accountabilities:
Commercial planning and business delivery
• Works with key stakeholders within a defined territory to shape commercial strategy and targets.
• Identifies key areas of focus within a territory (e.g. target geographies, industries, channels and product opportunities).
• Works with country and regional leadership to inform resourcing and budgetary decisions.
Business Development
• Contributes to activity that generates awareness of the British Council’s Corporate Solutions portfolio, including attending and potentially organizing events.
• Supports Business Development Executive by developing clear prospect profiles for the territory
• Works with country and regional marketing teams to support any marketing activity or campaigns that support corporate sales.
Achieve sales targets
• Responds to Qualified Opportunities that have been assigned within the Service Level Agreement
• Identifies and records the client’s needs and business units involved with delivery (e.g. Teaching Centres)
• Works with key stakeholders in the relevant business unit(s) to develop client proposals
• Uses global pricing tools to set pricing, negotiating within agreed margins where required.
• Actively manages relationships with potential clients to deliver sales success.
• Provides qualitative feedback on wins/losses and lead quality to drive continuous improvement.
Account Management
• Takes active steps to maintain ongoing relationships with corporate clients in order to retain and where possible, grow business.
• Undertakes post-delivery evaluation with clients to identify areas of improvement and future opportunities.
Business data and intelligence
• Captures and manages client data in CRM and other business systems.
• Responds to CRM workflows relating to Opportunities that have been assigned.
• Present regular and accurate reports on sales activity (pipeline, conversion, revenue vs target)
• Review data sources with colleagues to identify opportunitoies to improve performance
Managing self and others
• Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards
Descrierea companiei
We are the UK's international organisation for educational opportunities and cultural relations, with offices in 229 towns and cities, within 110 countries worldwide and 7,900 staff members.
We strongly believe in internationalism, a commitment to professionalism and an enthusiasm for creativity. These qualities, coupled with our integrity and our conviction that cultural relations can help individuals and the world community to thrive, make the British Council a good partner and a special place to work for.
Working for the British Council gives you the unique opportunity to be part of a modern, rapidly changing organisation with worldwide influence and impact.
Be open and committed. Be expert and inclusive. Be optimistic and bold. www.britishcouncil.ro
Publicat
13 Mai 2024
Reactualizat
27 Mai 2024
Expiră
31 Mai 2024
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