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Support Analyst for Java Technologies

Oracle Corporation
Compania: Oracle Corporation
| Expirat la: 16.09.2006 |
| Actualizat la: 14.09.2006 |
Compania:  Oracle Corporation
Departament:  IT, IT Hardware, IT Software, Internet, eCommerce, New Media
Orasul:  Bucuresti
Tip Job:  Full time
Posturi disponibile:  1
Status:  Inactiv
Nivel cariera:  Mid-Level/Peste 3 Ani Exp,Manager/Executive Position
Limbi Straine:  engleza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  16.08.2006
Data limita:  16.09.2006

 
CANDIDATUL IDEAL:

We are looking for a candidate in the Fusion Middleware support team that covers Oracle’s Java technologies (JDeveloper, ADF, WebServices, Toplink, J2EE, JDBC and OC4J).


RESPONSABILITATI / BENEFICII:

RESPONSIBILITIES:
- Contribute to the creation and maintenance of electronic content for customers in support of our problem prevention efforts.
- Maintain an up-to-date and in-depth knowledge of new product releases.
- Working towards, adopting and contributing to new processes and tools (Oracle Web Conferencing, diagnostic methodology, health checks, scripting tools, etc)
- Participating in Root Cause/Corrective Action defined within the product area in order to further enhance the customer experience and improve the Oracle product
- Working with Development on product improvement programs (testing, BETA programs etc) as required
- Provide real time web-based and telephone support for Java Technologies (JDeveloper, ADF, WebServices, Toplink, J2EE, JDBC and OC4J)
- Ensure continuous monitoring and forward movement of customer issues until they are resolved.
- Work closely with development to diagnose bugs and provide patches to customers.
- Act as a team member that contributes to solutions and customer satisfaction.
- Resolve very complex problems.

QUALIFICATIONS:
- 2 years experience in a technical position as a Java programmer or tester
- Computer Science/Engineer BA degree or equivalent degree
- Highly analytical and articulate individual who will provide high quality technical phone and electronic support
- Excellent verbal and written communication skills
- Excellent problem solving and analytical skills
- Self motivated and resourceful
- Preference for working in a global cooperative team environment.
- Demonstrated ability and willingness to learn new technology quickly
- Language Skills: fluent English required
- Willing to work on weekend shifts
- Java programming skills experience in 3 or more of the following areas: J2EE, JSP, Servlets, Web Service, EJB, JDBC, Toplink, ADF or OC4J
- Good understanding of Application Server concepts and technologies
- Some understanding of Database technologies
- Knowledgeable about various operating systems (Unix, Windows, Linux)

Please submit your CV in English. Thank you!





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