Customer Data Quality Specialist

Cerinte:


Good inter-personal and communications skills
Process orientated
Fluent in English
Affinity with languages, working knowledge of French and Dutch would be an advantage.
Well organised, structured
Good computer skills (excel, word, email)
Ability to work independently
A minimum of 2 years experience in a data quality role

Please submit your CV in English. Thank you very much!

Descrierea postului:


The Customer Data Quality Specialist will be responsible for updating, maintaining and cleansing of customer data for Belgium and Luxemburg. The goal of the customer data quality program is to ensure good quality data that enable the sales force in Belgium and Luxemburg to work with an accurate set of customer data. The Customer Data Quality Specialists role consists of identifying master records, enriching customer information for those records, merging duplicate records into each other and pro-actively participate in the EMEA customer data quality community. The Customer Data Quality Specialist reports into the Sales Operations Manager for Belgium and Luxemburg and is part of the EMEA customer data quality community.

RESPONSIBILITIES:
Ongoing cleaning and enrichment of customer data
Execute the merging, matching and deduping of customer data
Run and present ad hoc reports for the different business users (sales, marketing, etc.)
Verify data with external market databases
Promote and monitor the usage of data quality standards
Train and support users on data quality standards
Assess the integrity, quality and completeness of new data by proactively consulting various information sources (Web sites, country phone directories, Dun & Bradstreet, etc.); initiate steps to remedy any discrepancies.
Work with the Global Data Desk in India and enable them to support the country data cleanup.
Assist in running User Acceptance Tests or any other major project to timely completion, providing functional feedback on enhancements or changes to existing applications.
Allocate customers to the relevant sales people based on territory lists issued by Sales Management


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