Data Center Technician- Multi-shifts

Position Description
Candidate’s key responsibility is setting up and maintaining DC infrastructure and overseeing NOC, and DC. Job duties include unpacking and racking machines, building cable racks, running and terminating cables. Candidate must be customer interfacing to answer phone calls and grant access to customer’s colo equipment.

Job Duties

Various responsibilities as required for a small company.

* Manage team queue on a ticketing system (Support Force)
* Monitor all DC resources (power, cooling, and space).
* Customer interfacing to grant access to customer’s colo equipment
* Network cable patching.
* Running and patching network cables.
* Documentation of existing and future equipment and cables.

Required Qualifications


* Good customer service and customer interaction skills.
* Good troubleshooting and diagnostic skills on a variety of hardware.
* Good technical communication skills.
* Ability to work both independently with little supervision as well as in a team environment.
* Ability to prioritize tasks.
* Good customer service and customer interaction skills.
* Good organizational skills.
* Ability to lift up to 50+lbs. Computer skills.



Desired Qualifications

* General networking equipment knowledge and operating system set-up experience, in terms of ability to configure operating systems (such as changing IP addresses) to get machines set up on the network is a plus.
* Although this position is more hardware and Data Center infrastructure than software focused, operating system installation and configuration knowledge is a plus.
* Beginner to intermediate Windows (Windows 2000, 2003, and XP) and Linux (Fedora, Redhat, Debian, and FreeBSD) experience is a nice to have.

YourNextHost.com has been providing reliable and scalable Internet hosting infrastructure solutions with its shared web hosting, dedicated servers, managed hosting and colocation services for over a decade. Founded by Vasilis Pasparas (SC Interactive Global Media SRL), the company has enjoyed a steady growth since its inception, currently employing more than 20 talented hosting specialists and operating two data centers in Romania and USA.

At the beginning, YourNextHost.com originally operated under the "High Speed Data Network INC" name. It started as a general Internet related services company to later focus on Web Hosting. It is in 2007, as a result of mergers and partnerships with SMEs specializing in Internet solutions, that YourNextHost.com reoriented itself towards Internet hosting and server management to make it its specialty.

Why choose YourNextHost?
* For the trust customers have placed in us for so many years
* Because at YourNextHost, there is someone ready to answer your questions (By chat and email 24 hours a day)
* We operate our own datacenters (and control every aspect of your hosting solution) * Our network is rock solid
* We love making your life easier (with unique tools like our Customer Protal)
* We guarantee your satisfaction (and will give you your money back, no questions asked, within 60 days)
* We offer an unbeatable 100% power & network uptime SLA (and always post technical notifications on our status blog)
* We are commited to serving you better (and listening to your feedback)

Data centre services

From colocation to fully managed hosting, we offer a wide range of value-added services in our data centers:
* Colocation and hosting
* High-density hosting
* Support services
* IT infrastructure design & consulting
* Internet connectivity
* Intersite connectivity
* Data storage & data security
* Disaster recovery