Content Moderator with IT/FR/Dutch/Russian/Norweg/Bulgari

We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities


Minimum qualifications
Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in Read/Write in English & Italian/French/Norwegian/Swedish/Danish/Bulgarian/Russian Language.


Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Responsibilities

Provide resolution to maintain standards of quality;
Review content and provide resolution based on prescribed guidelines;
Recognize trends and patterns and raise issues timely;
Provide insights to help improve the support to the users;
Maintain a thorough understanding of process and policies;
Provide excellent customer service to our customers;

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

The activity is on site, at company's hedquarter, in Bucharest, in shifts, including weekend and night shifts. Full time position.

Relocation package is implied - we will let you know more about this.