ASSISTANT MANAGER

Qualifications:

Education and Experience: University degree in business or a field related to the work and three years of office administrative, supervisory or lead experience in the area of assignment.

Knowledge of:

- Administrative and secretarial principles and practices;
- Exemplary communication and customer satisfaction skills, including dealing effectively with the public, company staff and third parties, both in person and over the telephone;
- Teamwork abilities;
- Creative and innovative;
- Proper English usage, spelling, grammar, and punctuation; fluency in both written and spoken English;
- Business correspondence formatting;
- Time management;
- Computer applications (MS Office suite);
- Standard office administrative practices and procedures, including the use of standard office equipment;

Skills in:

- Performing technical, specialized, complex and difficult office administrative work;
- Interpreting and implementing policies, procedures and computer applications related to the department;
- Analyzing and resolving office administrative and procedural problems;
- Performing basic research and preparing reports and recommendations;
- Overseeing projects or programs and/or supervising, monitoring and evaluating the work of staff;
- Organizing own work, coordinating projects, setting priorities, meeting deadlines and following up on assignments with a minimum of direction;
- Providing complex office administrative support in the areas report preparation and staff communication;

Performs, coordinates and oversees technical and office administrative duties in support of the General Manager and the Board of Directors, including the provision of varied and complex office duties; may supervise other support staff, and perform other duties as assigned.
The position provides highly sensitive support to the General Manager and the the Board of Directors. Responsibilities require the exercise of independent judgment, technical knowledge of the specific area of assignment.

Responsibilities:

- Perform a wide variety of executive secretarial and administrative duties as required by daily operations in the General Manager’s office.

- Represent the General Manager to the public, businesses, partners and other third parties at the request of the General Manager.

- Coordinate office activities and schedules; develop and recommend office procedures and systems; ensure smooth office operations.

- Review and summarize miscellaneous reports and documents; prepare background documents as necessary.

- Research and analyze routine administrative projects for the General Manager and Board of Directors; prepare first draft reports on routine administrative matters.

- Receive and distribute incoming mail; review and evaluate mail to identify those items requiring priority attention of the General Manager.

- Provide follow up to assignments given to management staff by the General Manager; provide status reports to the General Manager.

- Receive and screen communications to the General Manager and Board of Directors including telephone calls and e-mail messages, and provide assistance using independent judgment to determine those requiring priority attention; prioritize, channel, and facilitate communication from department heads, department coordinators through the General Manager’s office.

- Independently respond to letters and general correspondence of a routine nature;

- Make travel arrangements for the General Manager and Board of Directors; maintain appointment schedules and calendars for the General Manager and Board of Directors; arrange meetings and conferences.

- Attend Management, Board meetings and other meetings and take minutes, as directed by the General Manager.

Real estate multinational company.