Account Manager

Ria Money Transfer is looking for Account Manager in Romania to expand the network of agents in a designated territory presenting RIA Money Transfer Service as a business opportunity. Develop strong relationships with agents to ensure long term loyalty to the Company; use solid financial & business acumen to demonstrate the value of the service proposition to the prospective agent.
You will be responsible for developing, retaining, and managing a portfolio of business agents to provide RIA money transfer services in a specified area and/or corridor (e.g., African, Central or Southeast Asia, Eastern Europe, etc.). The role will require significant time spent outside the office, with around 90% dedicated to recruiting new agents and nurturing existing ones.

Your key responsibilities include:
Presenting RIA to potential clients (agents) and overseeing the entire sales process, from prospecting and cold ︁︀​︂︃︃​︇︁​︆︄calling to conducting face-to-face meetings, presentations, and user demonstrations.
Registering potential clients in the AOB ("Agent Onboarding") application who express firm interest in working with RIA.
Managing the agent contract sign-up process, ensuring all mandatory documents are collected for declaration to the local regulator (referencing the local checklist) and completing the file in the AOB application.
Providing essential training to agents promptly, typically within one week of their agent code creation in the RIA application. This training will familiarize agents with the application, acquaint them with RIA's network of correspondents, and educate them on internal procedures.
Ensuring agents adhere to the "Basic Dress" provided by the Marketing department. If necessary, negotiating with agents to implement all basic items provided by Marketing to enhance the visibility of Point of Sale (POS) and maximize the client's business potential. Subsequently, sending a picture of the dressed agent to Marketing.

Additionally, your day-to-day duties will involve:
Ensuring seamless service delivery to agents and actively working towards increasing transaction volumes by maintaining a visible presence in the marketplace.
Responding promptly to information requests from the company and agents.
Providing regular and timely reports to the Sales Manager to ensure they are fully briefed on all aspects of your work.
Drafting a weekly report outlining your plan and comparing it against agreed-upon targets.
Attending sales meetings as required.

Qualifications and skills required for this role include:
Strong understanding of the communities mentioned (African, Central or Southeast Asian, Eastern European).
Familiarity with a 40-60 salary scheme (fixed-variable) or confidence in achieving high performance for an attractive salary.
Demonstrated understanding of money transfer operations and systems, particularly in new agent markets.
Stay updated on issues impacting money transfer companies and the industry, including major corridors and immigrant populations in different regions.
Proficiency in English along with the local language. Knowledge of additional languages is advantageous.
Ability to represent RIA professionally at events while adhering to the company's compliance standards, particularly regarding Anti-Money Laundering (AML) laws, with the goal of generating new business leads and contacts.