Working Student - IT Support

What distinguishes you:

• A student willing to learn about IT technologies
• Hardware skills (PCs, laptops, printers, multifunctional printers, tablets, smartphones, servers, monitors, phones, multimedia devices, etc.)
• Software skills : Windows 7/8/10 troubleshooting, Command Line, File and Folder Security, Windows Services, Windows Server, Active Directory, Microsoft Office, SCCM
• Strong Customer orientation skills
• Good English skills - both written and spoken

Your contribution to something big:
You will be part of a very young, friendly and dynamic team of support engineers that is responsible for maintaining the entire IT infrastructure in the location, based on the latest technologies and hardware.

• Deliver on-site and remote support, Investigate and solve requests from employees related to network, hardware and software issues
• Providing technical assistance and consultation to other members of the organization
• Hardware / software administration and maintenance on IT infrastructure
• Install, maintaining and upgrade software systems to perform optimally
• Deliver basic IT training to end users when needed
• Document cases for incidents
• Ensure that corporate policies and best practices are applied to all devices
• Interacting with external vendors regarding repair of hardware
• Being proactive, identifying and communicating potential improvement to his manager
• Ensuring the proper follow-up on issues and requests
• Updating the knowledge base with newly diagnosed problems
• Install, deploy and maintain new IT hardware and software accordingly to Corporate standard procedures and test their functionality according to operational procedures
• Analyze local business requests and give standardized solutions based on corporate guidelines
• Execute hardware and software roll-outs
• Purchasing IT hardware / software / services
• Escalating problems to the next level of support when necessary
• Assist in evaluating new requirements, technical design and standards

Welcome to a place where your ideas lead to something big. Welcome to Bosch. Whether in areas of mobility, industrial technology, consumer goods, or energy and building technology: Bosch makes a decisive contribution to improving the quality of life of this generation and those to come. This is only possible with a global network of more than 405,000 highly committed employees, with pioneers who break new technical ground every day. So why not join us in starting something remarkable?
Make it happen.

#LikeABosch Benefits:

• 25 days of annual leave, because work-life balance is essential to us;
• Flexible working hours
• We assure the transportation to Jucu
• Private medical insurance, because your health is a priority to us;
• Flexible benefits - On top of your salary, we offer you a monthly budget via your benefit account, which can be used for several different services;
• Inspiring working conditions.