Candidatul Ideal
Descrierea jobului
Are you an advanced Ukrainian speaker with good English skills? Looking for a hassle-free hiring process? We’ve got you covered – from application to contract signing in just 48 hours!
Why Choose Us?
Great financial package:
Competitive monthly salary
Attractive performance bonuses
Paid training period – 100% online
Anniversary and special occasion gifts
Employee loans at privileged rates
Perfect for Working Mothers:
Work from home environment
Full medical insurance + preferential discounted prices for family members
Flexibility for unforeseen events
The role︉︇︄︍︈︋︋️︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎
The Ukrainian Video-Voice- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Ukrainian and English speakers. The interpreter breaks the communication barrier in the Healthcare industry, being able to assist callers with knowledge of medical vocabulary and legal terms during doctor visits/ appointments.
The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is always professional and courteous and uses appropriate medical and legal terminology and understands common industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects.
This position does not involve written translation however translators, interpreters and other skilled linguists are encouraged to apply. The interpreters translate verbally.
**This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment**
Essential Job Functions:
Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
Participate in online, video and audio training sessions.
Deliver interpretation services via video and expediently type data on a company-provided device, such as a PC, to perform the essential functions of the job.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
Always maintain a professional demeanor throughout the video and audio interpreting sessions.
Remain calm during video and audio interpreting sessions if one of the primary speakers is incoherent or upset, especially in emergency situations.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited Bulgarian-speaking Person , avoiding interaction with the customer without client’s permission.
Understand protocol and terminology specific to the Medical industry.
Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Qualifications
Fluency in Ukrainian and English and skilled in the associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the clients.
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
Must be able to adapt to any TP technology enhancements that improve service delivery and meet client demands.
Must be at least 18 years of age.
High school diploma or equivalent.
Mandatory Technical Requirements:
High speed Internet connection for work related electronic communication. This internet connection should provide download speeds of no less than 5 Mbps and upload speeds of 3 Mbps.
Your home office should provide space for a backdrop of 5 ft by 7 ft and a desk and chair.
A direct connection from the modem to the desktop or laptop must be used. Cable or fiber optic services are preferred. For optimal connectivity: Satellite service is not permissible.
Must have access to a quiet space free from background noise or distraction.
Physical Requirements:
Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer and webcam most of the workday.
Must use a headset for prolonged periods of time.
Must be able to operate company provided software and systems to perform all aspects of the job.
Must have sufficient manual dexterity to type or write.
About TP
TP is the global leader in outsourced omnichannel customer experience management. TP is one of the largest employers in Romania, with over 4000 happy employees.
📢 Don’t miss your chance! Apply now and start your career with us in just 48 hours!
Descrierea companiei
TP is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.
We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.
TP Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).