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|Publicat 18 Mar 2019 | Reactualizat 15 Apr 2019 | Expiră 18 Apr 2019

Warranty Claims Assessor with Turkish

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Candidatul ideal

Are you fluent in Turkish and you would like to start a career in one of the largest organizations in the world?
We are looking for:
• Fluency in Turkish and English;
• Proficient in relevant computer applications (internet Explorer, Outlook usage, Microsoft Office);
• Verbal and written communication skills;
• Listening skills;
• Problem solving and analysis;
• Customer service orientation.

We offer:
- Competitive salary and performance bonuses
- Attractive benefits package including: coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription
- Opportunity to practice your language skills with native speakers
- Access to a global network of knowledge and resources
- Extensive training through a variety of methods – online, classroom, etc.
- Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries
- An experienced Career Counselor to guide you and check on your progress
- Interesting and challenging work for the world’s leading companies – our clients
- Professional growth opportunities that recognize individual contributions and performance
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life;

Descrierea jobului

• Warranty Claims Assessors support the dealers of our client (an automotive company) in day by day operations with specific applications;
• Receive and assess warranty claims submitted electronically by the car dealers, according to defined procedures;
• Receive and log in the ticketing system all e-mail/ web/ phone call and ensure proper documentation;
• Research of required information using available resources, user guides and match complaints with known errors and problems;
• Support for the end user in using application functionalities, identification of possible workaround;• Document verification and customer information in data the capture tool and when needed, transfer claim /ticket to the next level of support, for resolution;

Descrierea companiei

Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 373,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.

We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.

Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the locations presented below:

Consulting

· Bucharest WestGate Park, Preciziei Blvd., No. 24, Bl. H1

Technology

· Bucharest WestGate Park, Preciziei Blvd., No. 24, Bl. H1

Digital

· Cluj-Napoca Sigma Business Center, Republicii St., No. 109

· Targu Mures Multinvest Business Center, Aurel Filimon St., No. 19A

Operations

· Bucharest WestGate Park, Preciziei Blvd., No. 24, Bl. H1

· Timisoara City Business Centre, Brediceanu St., No 10

- Iasi - United Business Center Tower 3(Complex Palas), 7B-7C Palat Street, floor 16&17

Expirat
Warranty Claims Assessor with Turkish  -  Accenture