Publicat 22 Nov 2018 | Reactualizat 07 Dec 2018 | Expiră 07 Dec 2018

VP of SaaSOps - $200k/year - Remote Work

10 posturi |  Aplicare externa
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Candidate Requirements:

Bachelor’s Degree in Computer Science (MS or Phd. preferred) is mandatory.

+15 years of experience in IT Operations Management

At least 3 years of SaaS Ops/Tech Ops/Infrastructure Ops/DevOps experience

+3 years of experience managing Cloud Infrastructure Organizations (IaaS, PaaS, SaaS Ops)

Proven leadership experience of building and managing globally dispersed teams with a size of 50+ heads

Experience with high-end enterprise systems deployed in environments of Global 100 corporation complexity with millions of users

Cloud-based hosting experience with Amazon EC2 a significant plus

Experience with/or knowledge of CRM tools for tracking case/ticket lifecycle and KPI reporting

International experience

Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language




Register by clicking the green button. The Webinar address and test platform link will be sent to confirmed candidates by email.

Join our community of remote professionals! We're running an Online Hiring Event on December 1st, 2018 to hire VPs of SaaSOps ($200k/yr)

Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.

This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.

You can see more details about this role here:

https://www.crossover.com/vp-of-saasops?utm_campaign=Dec1event

The Vice President of SaaSOps will be expected to ensure the availability, uptime and cost optimization of our high-quality products. You should have an always-on mentality, a passion for metrics-driven decisions, and a desire to execute drastically differentiated technical operations processes using cutting edge technologies.

You will be responsible for building out a globally dispersed technical operation using distributed teams and an ultra-efficient application hosting infrastructure. We have a set of SaaSOps processes and activities already in place. Your first priority will be to scale these activities – while continuing to meet tight, daily SLAs. Priority two will focus on long-term planning to drive continual improvement.

At Crossover, we set high-quality bars and push for constant improvements, the Vice President SaaSOps activities will include:

Running deep-dives into weekly metrics and escalations

The building, developing, engaging and coaching a team from a global talent pool

Leading meetings to communicate team updates, process changes, and improvements

Leveraging your broad Technical Operations Management experience to raise the level of the team performance in an atypical fast paced environment ​Crossover is redefining the way people work. A future where all high-skill jobs go to the cloud and big-data is used to help individuals and teams become more and more productive. Brick and mortar offices are history. The future of our workforce is global and will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent and are now in over 108 different countries. Crossover has developed a unique method of finding, curating, and managing cloud talent. Our platform connects customers to the world’s best people for both technical and non-technical jobs. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Ai aplicat
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VP of SaaSOps - $200k/year - Remote Work  -  Crossover