Publicat 01 Mar 2021 | Expiră 17 Mar 2021

Vehicle Support Technician with Turkish

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Candidatul ideal

We expect from you to:

  • Be fluent in Turkish and in English (German will be considered a plus)
  • Have good technical knowledge about cars
  • Have work experience in first or second line support
  • Understand automotive after sales issues
  • Be able to work in an effective and quality-oriented way
  • Have the ability to engage productively with customers
  • Have strong communication skills and a pragmatic attitude

Descrierea jobului

For this specific position you will need to:

  • Take ownership of technical issue and collaborate with our engineers to resolve more advanced issues when necessary
  • Be analytical with a willingness to explore options to solve technical customer issues
  • Communicate effectively with customers, including expectations for callbacks and follow-up on their issues
  • Follow help-desk process to support cases
  • Document troubleshooting and problem resolution steps
  • Provide technical advice and answering queries from clients
  • Update records with resolutions
  • Suggest improvements to working practices

Descrierea companiei

Altran is the undisputed world leader in engineering and R&D services. Altran offers its clients a unique value proposition to meet their transformation and innovation challenges. Altran supports its clients, from concept to industrialization, to develop the products and services of tomorrow and has been working for more than 35 years with major players in many sectors: Automotive, Aeronautics, Space, Defence & Naval, Rail, Infrastructure & Transport, Industry & Consumer Products, Life Sciences, Communications, Semiconductor & Electronics, Software & Internet, Finance & Public Sector. Today, Altran counts more than 50,000 employees and operates in over 30 countries. Altran is an integral part of Capgemini, a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year + heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17 billion.

Altran Romania is headquartered in Cluj-Napoca and has secondary offices in Brasov and Bucharest, gathering a team of over 350 professionals. Our specialists deliver a variety of services across diverse industries: industrial and embedded software development, aerospace engineering, infrastructure & digital enterprise projects, automotive technical assistance, automotive life cycle, and supply chain management.

Vehicle Support Technician with Turkish  -  ALTRAN ROMANIA

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