Travel Consultant Back Office

SC Vola.ro SRL - 2 poziții
Oraș de lucru
Tipul job-ului
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

Daca esti pasionat de turism si dornic de a invata lucruri noi si vrei sa te alaturi unui colectiv tanar, dinamic si entuziast, te asteptam sa te alaturi echipei noastre!

Candidatul ideal:
  • Responsabil si cu energie pozitiva
  • Experienta anterioara in turism (constituie un avantaj)
  • Pro-activ, organizat, ordonat, punctual, spirit de echipa, creativitate
  • Absolvent studii superioare, preferabil in domeniul turismului
  • Cunoștințe de baza legate de condițiile companiilor aeriene low-cost
  • Experienta la nivel de utilizator a suitei Microsoft Office (Outlook, Excel, Word)
  • Cunostinte de limba engleza – nivel conversational

Descrierea jobului

  • emiterea/modificarea de bilete de avion low-cost conform solicitarilor clientilor, inregistrarea si evidenta acestora;
  • vanzarea si promovarea serviciilor aditionale oferite de catre companiile aeriene, a asigurarilor de calatorie si a tuturor produselor Vola.ro;
  • procesarea rezervarilor, facturarea și urmarirea platilor efectuate de catre clienti in vederea emiterii documentelor de calatorie;
  • asistenta clienti pre si post-vanzare;
  • informarea clientilor privind orarul, tarifele aplicabile si conditiile carora se supun acestea, precum si modificarile / anularile ce apar la companiile aeriene.
Beneficii:
  • Siguranta unui venit fix lunar, tichete de masa plus bonusuri in functie de rezultate
  • Training-uri de specialitate si teambuildinguri
  • Premii la concursurile organizate in companie
  • Abonament medical privat
  • Cea mai buna cafea la birou
  • Localizare centrala: pe bulevardul Decebal, la 1 minut de statia de metrou Piata Muncii
  • Atmosfera destinsa, colegi tineri si prietenosi

Descrierea companiei

We are the Vola.ro team, the most trusted online travel agency in Romania, according to the Mercury Study Research in 2017. We are the biggest and fastest growing online travel agency, servicing business and independent customers with airline tickets, hotel bookings, holiday packages, traveling insurance and rent-a-car services. 9 out of 10 Romanian travelers have heard of Vola.ro, making us the online agency with the highest degree of recognition in the country. Our customers are always happy and very happy with our services because we have a very professional working atmosphere, combined with friendly and warm assistance that makes us irresistible at what we’re doing. In more than 11 years of activity, our only constant drive is the passion for traveling. We changed offices, tech platforms, we evolved from paper plane tickets to electronic ones, from bank transfers to bitcoin payments, but the passion for travel is deep in our DNA. Our team mission is to offer a unique customer experience. The technologies we use, combined with our vision, awarded us with The Most Trusted Online Travel Agency in 2017, The Best Online Booking Website in 2016, Excellent Customer Service 2015 and the Company with the Biggest Growth in Central and Eastern Europe in the last 5 years, in 2013. As an employer brand, we value attributes such as determination, originality, and innovation, hereby maintaining our position as The Number One Online Travel Agency in Romania.

Publicat 5 iul. 2021 Reactualizat 2 aug. 2021 Expiră 4 aug. 2021
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