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We are looking for candidates with:
Experience in sales / call center, telesales, customer support;
High level of English;
PC Skills: Word, Excel, Outlook are a must;
Excellent communication and negotiation skills;
Strong customer orientation attitude.Noi (3) Vizualizati (0) Respinsi (0) Interviu (0)
The role is responsible to contact customer prospects directly by telephone to make sales or support field sales by setting appointments or qualifying prospects.
The key activities will include:
Research into customer contacts – responsible to prepare for the client call before contacting client – i.e. research linked in to understand client background, speak to field sales to get client background etc.
Calling contacts – responsible to build sales through strong customer relationships by focusing on customers’ wants and needs when calling prospects;
Setting appointments – Set appointments for field sales colleagues to follow up on;
Generating leads - responsible to contact prospects who have responded to direct marketing campaigns. Will need to ask the prospects qualifying questions about their interest in a product to determine how likely they are to buy. Pass the qualified leads to field sales representatives to follow up.
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents.
In Romania, Conduent operates through 2 sites in Iasi, 1 in Bucharest, 1 in Oradea and 1 in Bacau.
Learn more at www.conduent.com.