Telephone Sales Advisor

Vodafone Romania - 1 poziție
Oraș de lucru
Tipul job-ului
Departamente
Salariu Nespecificat
Limbă străină
Industrii
Permis conducere Nespecificat

Candidatul Ideal

  • Orientare catre rezultat
  • Organizare si planificare si Time Management
  • Orientare catre client
  • Integritate si incredere
  • Etica si valori
  • Negociere
  • Calm si rezistenta la presiune
  • Buna comunicare verbala si in scris
  • Cunoasterea limbii engleze scrise si vorbite la un nivel bun
  • Cunostinte de operare PC

Descrierea jobului

  • Agentul de vanzare prin telefon va actiona telefonic, prin generarea de apeluri (outbound) catre clientii alocati din baza de date a companiei, in vederea achizitiei de clienti noi, adaugarea de servicii pe segmentul de clienti existenti si securizarea bazei existente de clienti
  • Dezvolta proactiv relatia cu clientul prin intelegerea si raspunsul adecvat la solicitarile clientului (intern si/sau extern); anticipeaza si ofera solutii optime nevoilor clientilor; pune pe primul loc satisfactia clientului;
  • Efectuarea de vanzari prin telefon, atat catre potentiali clienti, cat si catre clientii existenti din baza de date, prin parcurgerea etapelor procesului de vanzare pana la incheierea contractului de furnizare de servicii
  • Preluarea cererilor de oferta sau informatiilor in conformitate cu procedurile locale
  • Transmiterea, imediat dupa agrearea vanzarii, a tuturor informațiilor necesare punerii in functiune și demararii relatiei comerciale, in conformitate cu termenele agreate cu clientul
  • Inregistrarea in bazele de date ale companiei a rezultatelor apelului telefonic efectuat și a actiunilor viitoare in legatura cu clientul respectiv.

Descrierea companiei

Every great brand stands for something and, at Vodafone, our purpose is ‘to connect for a better future’. Vodafone is a leading telecommunications company in Europe and Africa. Our expertise and scale give us a unique opportunity to drive positive change for society. Our networks keep family, friends, businesses and governments connected and – as the COVID-19 pandemic has proven – we play a vital role in keeping economies running and the functioning of critical sectors like education and healthcare. Working at Vodafone is all about helping people to benefit from the new technology and innovations. We bring the future to even the most remote places, using technology to help families in disaster zones, enabling access to digital for the vulnerable, connecting millions of vehicles to the internet and thinking about technology that doesn’t even exist yet. Over 30 years ago, we made the first ever mobile phone call and sent the first SMS in Britain and have been changing the lives of billions of people ever since. In Romania, we are also carrying a long history of firsts – first mobile operator in Romania, first GSM operator to launch the short messaging service (SMS) and first to offer GPRS (2001), 3G (2005), 4G (2012) and 5G (2019) services – and innovations: we offered world’s first live hologram concert and, later, 4K holograms of Romanian mothers. We believe being different is good. We can only leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. We do this through our maternity and parental leave policies, by empowering women through connectivity and improving access to education and digital skills for women, girls, and society at large. We are respectful of all individuals, irrespective of race, ethnicity, disability, age, sexual orientation, gender identity, belief, culture or religion. Your different perspectives help us to shape the future. At Vodafone, we are also taking significant steps to reduce our impact on our planet by reducing our greenhouse gas emissions by 50% by 2025, purchasing 100% of our electricity from renewable sources by 2025, and reusing, reselling or recycling 100% of our redundant network equipment. The future is exciting. Ready?

Publicat 27 oct. 2021 Reactualizat 24 nov. 2021 Expiră 26 nov. 2021
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