Acest anunț a expirat și nu este disponibil pentru aplicare.
Exciting news for our Bucharest team: we are extending our business with a new project, for a subsidiary of the TELUS Corporation, Canada's fastest telecommunications network.
As part of the new team, you will be connected to our world-class networks, supported by our amazing people who deliver best-in-class customer service, and part of a culture that puts giving back to communities at the heart of everything we do.
The mission of the new team:
-receiving calls directly from customers in the consumer market;
-promote and sell telecommunications products and services;
-develop and maintain a relationship of trust with customers in order to retain this customer base and maximize the company's income;
-contact current and potential clients of the company for canvassing and solicitation purposes;
What we expect from the new joiners:
-advanced French & English knowledge: you will interact with Canadian customers, so any previous experience with Quebec French will be welcomed;
-availability for a full-time schedule, in shifts covering 5 days/week, Monday - Sunday;
-availability for working on late & night shifts, in rotation covering 15:00 - 4:00 a.m.;
-previous customer service or sales experience is desired;
-solutions driven attitude with strong communications skills;
-strong customer service orientation;
-desire to learn more about the product/service in order to better assist customers;
-ability to recognize and act on profitable business opportunities;
-demonstrated ability to negotiate skillfully, even in challenging situations, seeking a balance between client and business needs;
-flexibility and self motivation in dealing with rapidly changing priorities and work volumes;
A day in the life of a Telecom Sales & Operations Specialist:
TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.
The company's solutions cover customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling all stages of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, and healthcare industries. The company serves clients in over 50 languages. TELUS holds a ~63% interest in TELUS International with Baring Private Equity Asia and Competence Call Center management holding the remaining ~33% and ~3%, respectively. Learn more at: telusinternational.com
Compania aceasta caută candidați cu un anumit set de abilități. Acest test îl va ajuta pe angajator să aleagă cea mai potrivită persoană pentru job. Testul va fi în engleză sau în limba străină pentru care aplici și e posibil să conțină și un scurt video test.
Îl poți completa acum sau oricând în următoarele 24 de ore. Vei găsi linkul către test și în contul tău. Întrebările se vor schimba de fiecare dată când accesezi linkul.
De la 1 octombrie 2019, te informăm că site-ul eJobs.ro nu va mai putea fi accesat prin browser-ul Internet Explorer din cauza funcționalităților reduse ale acestuia. Accesează-ne cu încredere folosind unul dintre browserele mai moderne: Google Chrome, Mozilla Firefox, Safari sau Edge.Am înțeles