Publicat 25 Iun 2021 | Reactualizat 23 Iul 2021 | Expiră 26 Iul 2021

Technical Support

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Anunț inactiv

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Candidatul ideal

In this challenging position you focus on supporting our customers and partners from technical and service perspective, for one of the world’s leading office automation manufacturer, with a wide range of high-quality products and solutions.

To take a role in this challenging task you need to possess:

  • Good knowledge of written and spoken English
  • Previous experience on IT services/repairs field
  • Good IT/Network hardware and software knowledges, PC peripheral devices knowledge is a plus
  • Technical and fault-finding skills
  • Customer-focused attitude with good interpersonal skills
  • Good communication, teamwork spirit and attention to details
  • Able to comply with a multinational company policies, processes, and regulations

Descrierea jobului

In your new role you will be responsible for:

  • Translation and proofreading of user manuals, marketing materials, drivers, or any technical text
  • 1st & 2nd level technical support to distributors/dealers/end customers
  • Control of warranty repairs & spare parts distribution
  • Monitoring of service procedures & reporting to local Service Manager/National Sales Manager
  • Technical maintenance & update of local Webpages
  • Assist to technical part of new product’s introduction
  • Product presentation for channel partners and customers
  • Support for Sales/Key account in technical questions, training, presentations

Descrierea companiei

We are one of the leading globally active producers in the IT peripherals field of office equipment (Printers, Faxes & Multifunctional Devices) and labeling systems. According to our business development strategy in the Romanian market with strong growth potential, we are currently looking for highly competent and target-oriented person in the position of
Technical Support in Bucharest.

Technical Support  -  Brother CEE -Reprezentanta Romania

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