Publicat 22 Ian 2019 | Reactualizat 18 Feb 2019 | Expiră 21 Feb 2019

Technical support level 1 with English & German - Sibiu

5 posturi

Candidatul ideal

  • Good organizational skills;
  • Good interpersonal skills;
  • Excellent telephone and customer handling skills;
  • Ability to work under pressure;
  • Ability to deal professionally with demanding customers;
  • Ability to learn new products and technologies;
  • Working knowledge of Microsoft Office (MS Outlook/Excel/Power Point);
  • Available to work in shifts from Monday to Friday between 08:3 AM-7:00 PM;
  • Fluent in English and German.

Descrierea jobului

  • Provide first-level technical support and communicates with the level 2 team in order to escalate some cases;
  • Provide client support via phone and e-mail.
  • Uses troubleshooting techniques and tools to identify technical issues;
  • Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
The Benefits

Professional Training
Because we believe in lifelong learning and professional development we offer:
• Two weeks start-up training;
• E-courses for keeping up with the novelty factor in our jobs;
• Subscription to an online library that will provide reading material for your areas of interest.


Performance bonuses
We value improvement and professional achievement therefore we offer:
• Incentives and also bonuses for our employees – financial and non-financial
• The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.
• Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

Other Benefits:
• Private medical insurance
• Undetermined contract
• You will be part of a very dynamic industry
• You will excel in your communication and negotiation skills

Descrierea companiei

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies. We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.

As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability. We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)

In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member. Join our team: if you think you fit the profile, than we are looking forward to meeting you!

www.cgsinc.com

Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdfAPLICA RAPID

Technical support level 1 with English & German - Sibiu  -  Computer Generated Solutions Romania SRL