Publicat 30 Aug 2021 | Reactualizat 20 Sep 2021 | Expiră 29 Sep 2021

Technical Support L1

5 posturi

Candidatul ideal

Job AD # CGSRemote

In the light of recent events, we are moving forward and we’re looking to expand our team. If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via videoconference.

Also, you will have the opportunity of working from home given the current emergency state in our country, hence all our trainings will be held through an online platform.

We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

We are looking forward to getting to know you!

So, if you have the following, make sure to let us know!

  • Experience / Knowledge in shell scripting and Python;
  • Experience / Knowledge working in database (MongoDB);
  • Experience / Knowledge in Java Script;
  • Ability to work independently with little direct supervision and as a part of a team;

Descrierea jobului

  • The Technical Support Engineer is responsible for delivering outstanding customer support and delighting our customers;
  • We are looking for an experienced, enthusiastic and hands-on technical support engineer who can rapidly learn the value proposition and apply to customers of all sizes;
  • The candidate is also responsible for improving customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
*Work Schedule: Monday to Friday, from 6 P.M. to 3 A.M.

Benefits:
  • Employee referral bonuses;
  • Private medical insurance;
  • 3 weeks start-up training;
  • Meal Tickets;
  • A 7card Subscription;
  • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
  • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

Descrierea companiei

Computer Generated Solutions ( CGS ) este o companie americana, unu dintre cei mai importanti furnizori de solutii de outsourcing , companie listata in primele 15 cele mai bune de acest tip din lume.

CGS Romania a intrat pe piata inca din anul 2006 si furnizeaza servicii in 22 de limbi straine, numarand 7 centre de suport in: Bucuresti, Brasov, Sibiu, Targu-Jiu, Miercurea-Ciuc, Galati si Constanta. Ne concentram pe nevoile organizatiilor cu crestere ridicata care opereaza in industria produselor pentru stilul de viata pentru consumatori, comertul cu amanuntu si industriile serviciilor profesionale, proiectam, implementam si sustinem sisteme de lucru care conecteaza si consolideaza functiile de baza. O baza solida este ceea ce mentine afacerile clientilor CGS sa functioneze fara probleme si cu succes. In portofoliul nostru ne mandrim cu clienti care se regasesc in Top 500 Forbes, dar si cu clienti europeni de top. Ca angajator, la CGS Romania apreciem performanta, implicarea, abilitatile de conducere si proactivitatea. Echipa noastra reprezinta cel mai mare atuu al companiei, motorul succesului CGS. Principalele servicii oferite sunt customer care, suport tehnic, help desk, telesales și alte servicii externalizate. Cei peste 3 500 de angajati ai companiei interactioneaza zilnic cu clienti din Romania, Germania, Marea Britanie, Spania si alte tari europene, precum si din Statele Unite sau Canada.

Ca angajat CGS Romania vei beneficia de un program flexibil cu posibilitate de a lucra cu norma intreaga sau cu jumatate de norma, in functie de posibilitatea ta. Te vei alatura unei echipe entuziaste si dinamice ce te va ajuta la dezvoltarea carierei de succes, intr-un mediu atractiv de lucru. Vei participa la sesiuni de formare si traininguri intensive pentru a iti imbunatati cunostintele si pentru a putea sa iti indeplinesti sarcinile. De asemena oferim un pachet atractiv ce cuprinde salariu, asigurari de sanatate, bonusuri de performanta, cupoane alimentare si alte beneficii. 90% dintre managerii CGS au inceput in compania noastra pe pozitii de entry level.

Te asteptam sa faci parte din echipa CGS Romania.

Technical Support L1  -  Computer Generated Solutions Romania SRL

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