Team Manager with French / Dutch / German and English
- A C1 level of Dutch/ French / German, both written & spoken;
- A B2 level of English, both written & spoken;
- Turkish language is an advantage;
- Min. 1 year of Team Manager experience, preferably in the BPO industry;
- Excellent command of Microsoft Office tools (especially Excel);
- Good communication and leadership skills;
- Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
- Adaptability to new circumstances, technologies, and procedures.
- Proactivity, driven to suggest and implement quality;
- You will coordinate day-to-day activities within your team
- You will provide guidance to your team members, by answering to their needs, and identifying areas of improvement, training needs;
- You will define and manage tasks, roles, and responsibilities of your team members in order for them to meet/exceed the SLA's agreed with our clients;
- You will supervise the performance of your team, identifying ways to work more effectively;
- You will report the overall performance of your team and suggest possible areas of improvement;
- You will lead by example and help your team achieve its full potential.
We come with:
- Attractive salary & meal tickets;
- Private medical insurance;
- Bookster and 7 Card;
- Christmas and Easter gifts;
- Extra leave days based on seniority;
- A professional work environment in a fast-growing company with young and dynamic people.
Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.
We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.
Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.