Publicat 03 Mai 2019 | Reactualizat 31 Mai 2019 | Expiră 03 Iun 2019

Team Leader - Client Delivery

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Candidatul ideal

• Previous experience of managing a team of people in a shared services environment or as a project leader is an advantage;
• Demonstrated ability to work collaboratively and lead in a fast-changing and flexible environment;
• Proven ability to prioritize activities and tasks effectively;
• Demonstrable ability to operate at prime customer contact level;
• Proven experience of cross-functional working;
• Advanced knowledge of the Office Package;
• Proven track record in the delivery of high-quality customer service;
• Fluent English;
• Good commercial awareness;
• Proven experience of delivering complex projects under tight deadlines;
• Experience in successfully delivering projects to required scope, quality, timescale and budget;
• Experience of managing projects in a small to medium outsourced contract environment;
• Project related change management experience;
• Excellent communication skills;
• Demonstrates an understanding of other areas of the business and how they relate to their own area.

Descrierea jobului

▪ To lead and develop a highly-utilized and highly-deployable team in a manner that is both flexible and responsive to the entity’s business needs
▪ The role holder will manage a team of people to achieve agreed business objectives
▪ Responsible for coordinating the steady-state service delivery to multiple client accounts, promoting the continuous improvement of productivity, service quality and customer satisfaction.
▪ Delivering services that meet SLA and delight the customer
▪ Developing strong internal and external relationships
▪ Achieving cost control through proactive financial activities
▪ Assisting the Service Delivery Manager in transforming and growing the business

Descrierea companiei

Think of all the possibilities. We do. #MadeToThink

In the era of intelligent work, we’re not just thinking about the future, we’re making it.

Xerox Corporation (NYSE: XRX) is a technology leader focused on the intersection of digital and physical. We use automation and next-generation personalization to redefine productivity, drive growth and make the world more secure. Every day, our innovative technologies and intelligent work solutions—Powered by Xerox ®—help people communicate and work better.

Discover more at

Team Leader - Client Delivery  -  XEROX Corporation

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