Acest anunț a expirat și nu este disponibil pentru aplicare.
-Proficiency in English, both written and spoken
-Good telephone manner with a clear voice
-Typing ability with accuracy
-Excellent customer service skills
-Previous work experience in customer service is a plus
-Ability to prioritize tasks and work well under pressure
-Excellent time management
-Ability to work under own initiative - MUST have an 'eye' for detail
-Proficient in MS Office
-Persuasive and confident individual who can adapt to different circumstances
-Operating into an online data dispatch system and allocating the bookings to the drivers of the company
- Maintaining a good communication with the drivers during the shift
-Confirming the booking details with drivers/clients of the company
-Answering phones and inputting information into an online data dispatch system
-Inputting journey details from E-mail bookings into an online data dispatch system
-Operating the booking system effectively
-Dealing with customers queries/drivers queries : by email, phone, live chat
-Be able to handle the situation at all times and act accordingly
This is an office job( the office is in Iasi) which consists in remote client services support for a Transportation company located in London.
- a good salary package
- an office job
- a young team
- bonuses on performance
- relaxed working atmosphere where you can develop your English communication skills
- the possibility of a fast growth within the company
- training on the job
- sponsored sports activities/ teambuilding activities
The program is of 5 days/week and includes 3 shifts: morning shift, afternoon shift and night shift . Your two days off might not be in weekend.
Roen Connection is a support operators company based in Iasi. We take pride in helping customers worldwide with our excellent customer service and we do that with the help of our wonderful team.
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