Publicat 06 Ian 2019 | Expiră 06 Feb 2019

Support Operator for a London Transport Company

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Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

-Proficiency in English, both written and spoken
-Good telephone manner with a clear voice
-Typing ability with accuracy
-Excellent customer service skills
-Previous work experience in customer service is a plus
-Ability to prioritize tasks and work well under pressure
-Excellent time management
-Ability to work under own initiative - MUST have an 'eye' for detail
-Proficient in MS Office
-Persuasive and confident individual who can adapt to different circumstances

Descrierea jobului

-Operating into an online data dispatch system and allocating the bookings to the drivers of the company
- Maintaining a good communication with the drivers during the shift
-Confirming the booking details with drivers/clients of the company
-Answering phones and inputting information into an online data dispatch system
-Inputting journey details from E-mail bookings into an online data dispatch system
-Operating the booking system effectively
-Dealing with customers queries/drivers queries : by email, phone, live chat
-Be able to handle the situation at all times and act accordingly
This is an office job( the office is in Iasi) which consists in remote client services support for a Transportation company located in London.

Benefits :
- a good salary package
- an office job
- a young team
- bonuses on performance
- relaxed working atmosphere where you can develop your English communication skills
- the possibility of a fast growth within the company
- training on the job
- sponsored sports activities/ teambuilding activities

The program is of 5 days/week and includes 3 shifts: morning shift, afternoon shift and night shift . Your two days off might not be in weekend.

Descrierea companiei

Roen Connection is a support operators company based in Iasi. We take pride in helping customers worldwide with our excellent customer service and we do that with the help of our wonderful team.

Support Operator for a London Transport Company  -  Roen Connection SRL

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