Support IT with German language

Core Recruit - 1 poziție
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Tipul job-ului
Salariu Nespecificat
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Permis conducere Nespecificat

Candidatul Ideal

Requirements for candidates:
- Experience with ticket systems (preferably Ivanti), ACD solutions, network knowledge on a client basis and above all customer communication via telephone/mail/ticket system;
- At least 1 year of real work experience (better 2-3 years) and really existing IT client knowledge: all kinds of client hardware (NB, PC, mobile devices, printers, access point, etc.), standard software (Win10/11, Office 2016/2019/365, Onedrive, Exchange/Outlook, etc.);
- Very good knowledge of German (C1 level desired B2 minimum) and English language skills (spoken and written);
- Service oriented;
- Careful and speedy way of working;
- Reliability;
- Solution-oriented;

Descrierea jobului

General requirements:
- Service hours between 08:00 - 19:00 German time in a changing shift model;
- 40h week with 8 hours day shift model with 30min lunch break;
- Basic willingness to work on all weekdays (Monday to Friday) during the entire service time even on Romanian public holidays but not on German public holidays (following German calendar);
- In very rare case and on request also Saturdays, Sundays and public holidays ;
- Microsoft Office knowledge (user level) in service desk activities corresponding previous knowledge or experience values;
- SLA relevant activities are always processed.
Training and onboarding remotely in Romania and sometimes in Germany onside the clients location!

Descrierea companiei

CORE este o noua companie specializata in servicii de recrutare si selectie, consultanta, evaluare si training pentru companiile in cautarea candidatului perfect cat si consiliere pentru acest candidat in continuu proces de cautare a angajatorului perfect. Misiunea noastra este de a servi companiile start-up cat si cele existente cu servicii excelente si de a gasi candidatii cu cunostintele, abilitatile si interesele potrivite astfel incat cu ajutorul lor si impreuna cu ei, compania sa isi poata indeplini eficient functiile esentiale ale operatiunilor de business. Existam pentru a atrage si a mentine clientii prin aderearea la standarde inalte de calitate ale serviciilor oferite. Vom avea grija ca angajatii nostrii, sub influenta fondatorilor, sa se dezvolte in persoane mai puternice, mai sanatoase si mai independente.

Publicat 6 iun. 2022 Expiră 6 iul. 2022
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