Publicat 05 Mar 2021 | Reactualizat 12 Mar 2021 | Expiră 16 Mar 2021

Supervisor-Service Desks Bacau

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Expirat
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Candidatul ideal

  • Fluent in written and spoken English;
  • Proven experience with internal and external customer interactions;
  • Knowledge and awareness on the internal policies;
  • Proven experience on working with Excel;
  • Awareness& experience in usage of the internal performance& promotion processes;
  • Proven professional behaviour and attitude towards changes and the implementation of new working ways;
  • Excellent abilities of business oriented communication Proven capability of identifying the development needs and pursuing the accomplishment among subordinates

Descrierea jobului

  • Monitor the performance of the contractual agreement;
  • Initiate and drive Service Improvement activities;
  • Manage managers. Proven ability to adapt to different management styles;
  • Permanently manage and oversee the operational procedures and processes ensuring their accuracy;
  • Ensure that all documentation and procedures used are up-to-date and available at all time, constantly promoting improvement actions;
  • Prepare daily, weekly and monthly performance reports and communicate these within the agreed timeframe.
Initiate the disciplinary process in the case of subordinates who violate the rules and / or regulations regarding the activity
Ensure continual improvement among the management and operational team by following the monthly performance management and development plans.

Descrierea companiei

Who we are

SCC is the technology division of Rigby Group PLC, a family owned and operated business with interests in aviation, airports, hotels, property development and financial services.

What we do

We enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across Europe. We serve over 2500 customers in more than 50 countries and operate out of 75 locations in the UK, France, Romania and Spain.

Our areas of expertise include hardware, software, networking, IT security, Cloud, data centre services, print management and mobile devices.

Our mission: to make IT work for our customers to improve the way they do business, deliver quality IT solutions and services that change the way businesses do business, deliver long-term profit to invest back into the business and nurture a winning network of partners to create enduring value to our customers.

Find out more at www.scc.com

Send your questions at cariera@scc.com. We’ll be glad to offer you more details!

*Thank you for choosing to contact us. By sending your resume, you agree to our processing of your Data for recruitment purposes (where Data refers to your personal information such as your name, phone number, email address and your resume). We assure you that your Data will be used for recruitment purposes only, for a retention time of 5 years or until you decide to withdraw your consent, at any time, by sending an e-mail to . Also, you may contact us on the same e-mail address to exercise any of the rights granted by GDPR (RegulationYou can find here further details about our Data Protection Policy.

We are SCC – great things happen when we work together!

Expirat
Supervisor-Service Desks Bacau  -  SCC Services Romania

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