Service Desk Specialist with German

INFOSYS BPM 20 poziții
Anunț verificat

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Candidatul Ideal

Why does Infosys choose you? You definitely:
  • Speak and write in English and German fluently;
  • Are highly skilled to handle incoming inquiries successfully and give a useful guidance to the client;
  • Have been a part of the Customer Support field;
  • Perceive multitasking and problem solving as a piece of cake;
  • Master Windows, VPN, Office 365, Citrix, ticketing tools, etc.;
  • Know how to give a helping hand to a newcomer or your junior team member;
  • Want to be a team player rather than a lonely wolf;
  • Can be punctual and relied on.

Descrierea jobului

Explore the future with Infosys now!

Service Desk Specialist with German
Bucharest, Romania, Full-time

INFOSYS provides career opportunities and stable employment in multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills.


Your workday will just fly by as you will:
  • Be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
  • Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
  • Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the client, professional technicians (L2 support);
  • Be a ‘right hand’ of the team leaders, assist with reporting;
  • Be a part of the shadowing program for the newcomers and ready to ‘lend a hand’ to your junior colleagues;
  • Be a member of the international, dynamic and innovative company environment.


Infosys esteems you as we provide:
  • Long-term and stable cooperation;
  • Meal allowance;
  • Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
  • Paid leave;
  • Teambuilding activities.


Infosys appreciates your time so the hiring process is usually concise:

Apply – Receive a respond after your CV evaluation - Get a call from our Recruiter – Arrange a video conference with our Team Leader/Manager – Get a feedback/offer – Navigate your next with Infosys.

Descrierea companiei

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Publicat 7 Iun. 2022 Reactualizat 7 Iul. 2022 Expiră 7 Iul. 2022
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