Publicat 17 Feb 2020 | Reactualizat 25 Mar 2020 | Expiră 17 Apr 2020

Service Desk Specialist with German

1 post

Candidatul ideal

Are you the right fit for the Job?
• You are fluent in German and have a conversational level of English
• You are familiar with Cisco, Juniper, Adtran and Sonus networks
• You have an interest in Telecommunications and / or Internet Service Companies
• You are proficient in MS Office (Excel, Outlook, Word, Power Point)
• You have previous experience in customer service and are a great communicator
• You have attention to details and analytical skills

Descrierea jobului

Continuous learning is essential. That’s why we offer amazing and learning opportunities to help you drive your future.

Join our new Client Advisory project in Bucharest! Be part of our brand-new Service Desk team and benefit from an intensive learning and development plan and grow your career at an accelerated pace.

What will you do?
• Provide functional and technical support for resolution of all the customer, requests
• Receive and log internal and external customer request
• Ensure proper documentation, notification, escalation, tracking & follow up of all incidents
• Perform customer request/problem identification & follow procedures to resolution

What’s in it for you?
• Work alongside a team of specialists and access custom training that help improve your professional skills
• Be part of a team with a strong sense of togetherness and work in a relaxed atmosphere where whatever the problem might be, there is always a solution for it;
• Access to a global network of knowledge and resources;
• Continuous learning and exposure to a disruptive business and new challenges;
• Attractive benefits package including coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription.

Apply now and streamline your selection process!

Within little over two weeks from the moment you apply, you will receive the final answer. Here is the selection process at a glance:
1. TODAY – Application
Apply now - visit https://accenture.avature.net/bucharest

2. WITHIN 2 DAYS - Initial Discussion
Talk with one of our Recruitment colleagues, learn more about the opportunity and see if the job is what fits you best.

3. WITHIN 3 DAYS - HR & Hiring Manager Interview

Meet the Accenture team - learn more about the company culture and how you fit from our HR colleagues and meet your potential future team.

4. WITHIN 5 DAYS - Offer or Feedback
Are you the perfect match? Check out the offer and start your Accenture journey.
Not the right fit? Review the feedback and stay in touch for other job openings.

Descrierea companiei

Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 440,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.

Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

Consulting

Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1

Technology

Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1

Digital

Cluj-Napoca - Sigma Business Center, Republicii St., No. 109 Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A

Operations

Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1 Timisoara - City Business Centre, Brediceanu St., No. 10 Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C

Brasov- Coresi Business Park, Turnului St., no 5, Bl N1

Service Desk Specialist with German  -  Accenture

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