Service Desk Analyst

Autoliv Romania - 1 poziție
Oraș de lucru
Tipul job-ului
Nivel carieră
Studii
Departamente
Salariu Nespecificat
Limbă străină
Industrii Nespecificat
Permis conducere Nespecificat

Candidatul Ideal

Ideal Candidate
  • Good written and oral English language proficiency.
  • Excellent customer service, telephone, oral and written skills.
  • Team player, able to work closely with our Level 2 teams.
  • Analytical troubleshooting skills.
Job Description
  • Log, validate and diagnose Autoliv internal customer issues, on the full range of products and applications used.
  • Providing the customer with a solution through information gathering, analytical troubleshooting and problem research, or to route or escalate the call to the appropriate resolution group.
  • Escalation and management of calls to agreed service levels.
  • Being customer oriented, enthusiastic and motivated to take charge of both customer engagement and problem resolution.

Descrierea companiei

Publicat 12 mai 2022 Reactualizat 19 mai 2022 Expiră 11 iun. 2022
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