Senior Product Compliance Associate with French, RISC Ops

BASIC QUALIFICATIONS

- Highschool diploma;
- High level of English language proficiency orally and in writing (B2);
- Written proficiency in French (B1);

PREFERRED QUALIFICATIONS

- 1-2 years of experience in the field of business processes based on data;
- Knowledge of MS Office, MS Outlook and MS Excel would be an advantage;
- Experience in outsourcing business processes, operational processes; database management will be an advantage;
- Ability to make decisions based on the recommendations provided and in the presence of unclear contexts;
- Extensive experience with the Internet and search engines;
- Quick search for the necessary information about the goods;
- Attention to detail;
- Ability to analyze and find patterns in large data sets;

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The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance.

Successful candidates will be offered a 1-year Fixed Term Contract.

Key job responsibilities
As part of your role, you will have the opportunity to:
- Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes.
- Identify and remove any products from our website that violate policies.
- Work with the legal and quality team to ensure the high standard of safety and compliance.
- Follow standard operating procedures to ensure an exceptional customer experience.
- Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential.
- Propose improvement opportunities for the processes you work on.
- Train and mentor other associates.
- Be in contact with stakeholders from different countries and cultures.
- Get involved in analyzing metrics, interpreting trends and proposing corrective actions.