Publicat 18 Dec 2020 | Reactualizat 17 Ian 2021 | Expiră 17 Ian 2021

Senior Market Research Specialist

1 post

Social listening, Market Repot, Research Analyst, Customer Insights, research, Amedia materials, qualitative research, quantitative research, monthly reports

Senior Market
Research Specialist

Required profile:
• English language proficiency (French is nice to have) • At least 3 years of experience in a similar role • A very good knowledge of: Synthesio, Talkwalker, Brandwatch, • Digimind, Meltwater • Experience with image and e-reputation watch and Consumer/Customer Insights Rapports.
What you
will be doing:
• Supervise each step of a study, ensuring consistency in the work carried out and supporting colleagues in their skills development • Coordinate the project and the team in meeting deadlines • Be able to bring an innovative perspective to research design • Provide support to colleagues who prepare reports with Social Media content • Support the client as a true partner, understand and respond to their needs

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• The challenge of a brand-new job in our company • Attractive salary package • Work from the comfort of your own home • Full training and support offered by a company renowned for developing its staff
Who we are:
Webhelp is a French group specialized in customer experience and business process outsourcing, with 50 000 employees working in 140 operations centers located in 36 countries. Number 1 in Europe and ranked in Top 7 Best Global BPO, Webhelp Group continues to increase its teams, promoting a policy of customer and employee satisfaction. Webhelp Romania is the Group's Digital Hub and the leading French employer in Romania. Founded in 2000, Webhelp Romania has been constantly growing, from 200 to more than 2000 team members, while delivering across 4 centers in Bucharest, Ploiesti, Galati, and Iasi. Our customer portfolio counts more than 30 brands, including: Samsung, Sephora, Bouygues Telecom, Orange, Vodafone, NN.
Senior Market Research Specialist  -  WEBHELP ROMANIA

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