Sales Support with German

Vertiv Group Corp - 19 poziții
Oraș de lucru
Tipul job-ului
Nivel carieră
Salariu Nespecificat
Limbă străină
Industrii Nespecificat
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Candidatul Ideal

  • Personality oriented towards working in a team setting and supporting your colleagues;
  • Previous experience within a client/team co-ordination role;
  • Strong focus on customer satisfaction and long-term customer relation building;
  • Excellent organizational and time management skills;
  • Commercially astute with good negotiation skills;
  • Highly competent user of Microsoft 360 suite, incl. Excel, PowerPoint, Word, and Outlook;
  • Highly skilled in using Configure One (C1) and Oracle CRM;
  • Solid analytical skills and excel capabilities;
  • Self-motivated and capable of operating with various departments and personnel in stressful situations;
  • Flexible attitude to activities outside specific job function;
  • Ability to operate autonomously or as a team member, self-disciplined;
  • Customer orientated;
  • Language Skills: Fluent German (written and verbal communications); English - advanced.

Descrierea jobului

The position requires you to support the DACH sales activities and contribute to smoothing and improving the sales process. The main responsibilities of this role are sales support, creating quotes using the Vertiv configurator (C1), credit checking, CRM (Oracle) management, preparing customer PO's for order processing, and sales performance reporting.
As an integral part of the DACH Sales Organization you will be required to engage with your sales colleagues, Application Engineers and customers. You will gather information, create and submit quotations and prepare orders for processing. You will play a vital role in ensuring best in class customer experience through a smooth quotation and ordering process.

Key Responsibilities:
  • Enter the leads into the CRM and update them through the various stages of the sales process;
  • Create customer accounts in CRM;
  • Maintain CRM and Oracle customer data;
  • Understand the customer requirements;
  • Create quotes in C1 for and together with field sales for [LOB] products including service, customized products (ETO), project services, delivery and commissioning;
  • Collect and prepare the documentation for tenders and coordinate with the different company functions including Legal and Finance;
  • Interact with public tender portals to identify leads;
  • Create quotes for large projects;
  • Work with the Sales teams to create and update frame agreements and OEM contracts;
  • Submit quotes to field sales and customer in a timely manner;
  • Raise Special Price Requests (SPR) in sync with field sales price positioning;
  • Liaise by phone and email with customers, suppliers and field sales;
  • Become fully conversant with customers, suppliers and field sales on [LOB] products and the Vertiv sales process;
  • Continues improvement initiatives on the process.
Order processing and Invoicing:
  • Once customer PO is received, collect all information and relevant documentations for the customer's order and your associated quotation;
  • Pass relevant information to planning teams for material ordering, engineer allocation and customer contact;
  • Ensure each order is in line with the Vertiv sales order process.

Descrierea companiei

VERTIV is a global leader in delivering the hardware, software, analytics and ongoing services customers rely on to enable their vital applications to run continuously, perform optimally and grow with their business needs. VERTIV solves the most important challenges facing today's data centers, communication networks, commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network.
We design, provide and service global critical infrastructures that is helping the world to be always UP and Running. We maintain critical buildings (hospitals, railways, airports, financials, underground, stadiums) and support international businesses to make sure the power is always ON. We are here to enable you to always communicate with your family, friends & coworkers worldwide. We are ONE team within a Global structure sharing the big picture and creating a higher impact in a dynamic world. As employees we OWN our personal development and we believe in open communication across the organization, continuous development and appreciation.

Vertiv is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Publicat 29 sept. 2021 Reactualizat 27 oct. 2021 Expiră 29 oct. 2021
Nu îți face griji, poate joburile de mai jos îți pot fi de folos