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Business administration or engineering background preferred
1-2 years previous work experience
Fluency in English (written and spoken)
Understanding of operating in an near/offshore environment
Standing towards business and sales to assure the check and balance function
Good knowledge in business administration
SAP know-how or similar
Quality and details oriented with high analytical skills
Agility in dealing with numbers and complex calculation
Fast learner, very well organized person, able to meet strict deadlines
Attention to details
Excellent communication skills and customer oriented thinking
Assures the check and balance function for all order-/ revenue- / and business relevant issues as well as to assure the compliance with SAB 101
Maintains an enhanced TCE through proactive communication and handling as well as a high level of data quality.
Assures full ownership for FO/BO responsibilities and coordinate e2e activities including the involved near- and offshore partners. Actively applies and uses the near- offshore processes and work effectively with BPO/GBC. Replies to BPO/GBC Questions
Assures interface between support sales, support business, delivery, GBC, Process development and the customer. Makes sure that questions are answered
Assures check and balance function, business controls and audit compliance in order to secure HPE’ s financials
Assures the admin responsibility for the realization of individual contracts. Assures that they are handled correctly from a commercial and legal point of view along the HPE Services customer support policies and procedures.
Processes that need to be adapted for customer needs need to be developed under the framework of effective and cost management.
Assures correct handling of support contracts within the HPS systems.
Acts as entry point for C&C, delivery issues, finance, CRS
Presents and escalates professional topics in the area of responsibility to the management team, the own team and adjacent teams.
Calculate the prices of a quotation relative to license list prices
Access necessary systems or data repositories to retrieve missing data
Record approved quotation in tracking folders and SharePoint
Send approvals to sales or approval escalation to EMEA desk
Assure that all documents are imaged in a timely manner
At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
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